Office Administrator Apprentice
CITIPOST LIMITED
Alfreton (DE55 7AS)
Closes in 10 days (Monday 14 September 2026 at 11:59pm)
Posted on 3 September 2026
Contents
Summary
This is a fabulous opportunity to join a thriving business. This company prides itself on its low staff turnover. They are keen to welcome an administrative apprentice to their happy team.
- Wage
-
£11,648 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 09:00 - 17:00
28 hours a week
- Start date
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Monday 21 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Supporting the company Executive Assistant with:
- Health and safety as well as fire safety and first aid within the office
- Maintain and update office risk assessments
- Deliver Health & Safety site inductions to new employees and distribute refresher training to current employees
- Ensure all building facilities are working correctly and efficiently, e.g. air conditioning and security systems and arrange for annual servicing
- Manage waste removal
- Record and manage all building utilities
- Contact the landlord regarding building maintenance. Improvements and issue
- Monitor stock and order supplies for the business (stationery, drinks, cleaning materials etc.)
- Record office expenditure and assist the EA in managing the office budget
- Coordinate meeting room bookings, facilitate meeting room set up, order refreshments and food & clearing after meetings
- Greet visitors upon arrival
- Maintain the condition of the office and arrange for necessary repairs
- Sort and distribute incoming mail
- Coordinate internal and external company events
- Tasks set by the senior management team
- Updating and testing of the Business Continuity Plan
- Producing and updating of department SOPs/Supporting other departments with SOP upload onto Entropy
Supporting the Head of HR and other departments with:
- Maintaining workplace accreditations, ISO certifications, and sustainability certifications
- Carrying out internal audits to ensure departments follow standard operating procedures - this is in line with our accreditations for ISO14001, ISO9001 and ISO27001 (environmental, quality and security)
- Assisting Tender team and sales teams with tender submission information
- Carbon impact reporting
- Environmental Health & Safety compliance audits
- General business admin
- Cover for annual leave and sickness within other departments when fully trained (Finance, Client Services, Service Delivery, Commercial)
Where you'll work
3 Swanwick Court
Alfreton
DE55 7AS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST NOTTINGHAMSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
This is a blended delivery model.
Predominantly, your programme is delivered in your place of work, during working hours. You will have regular meetings with your training specialist and attend monthly online tutorials.
There is a requirement to attend monthly masterclasses. These have been designed to help apprentices to share experiences and working practices and to achieve stronger outcomes on assignments and projects. These masterclasses are held in a venue in central Mansfield.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Logical
- Team working
- Initiative
About this employer
We aim to save time and money
All businesses have immediate objectives, and many are centered around selling to or communicating with their customers, or acquiring new ones. The earlier we can be involved in discussing these objectives, the more value we can add by leveraging nearly 20 years of company experience.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon completion of your apprenticeship further training may be available to you to help further your career.
Ask a question
The contact for this apprenticeship is:
WEST NOTTINGHAMSHIRE COLLEGE
Laura
apprenticeships@wnc.ac.uk
01623 900467
The reference code for this apprenticeship is VAC2000050498.
Apply now
Closes in 10 days (Monday 14 September 2026 at 11:59pm)