Adult Care Assistant Apprentice
NEW SHEPHERD CARE LIMITED
WATFORD (WD17 2BW)
Closes in 17 days (Monday 14 September 2026 at 11:59pm)
Posted on 28 August 2026
Contents
Summary
Deliver personal care and support to elderly and vulnerable adults in their own homes across Hertfordshire, while working towards an Adult Care Worker L2 apprenticeship. You will travel between clients, work independently and provide reliable, compassionate and person centred care.
- Wage
-
£12,480 a year
Minimum wage rates (opens in new tab)
Paid travel time and mileage
- Training course
- Adult care worker (level 2)
- Hours
-
20 guaranteed hours per week, with additional hours available according to the rota. Shifts are scheduled between 7am - 10pm, Monday to Sunday, including evenings and alternate weekends.
20 hours a week
- Start date
-
Monday 21 September 2026
- Duration
-
1 year 1 month
- Positions available
-
5
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Purpose of the role
To provide safe, dignified and person-centred care to clients in their own homes, supporting their choices, independence and well-being.
Key responsibilities
- Deliver care in line with each client’s care plan and risk assessment.
- Provide personal care, including bathing, dressing, grooming, oral care and continence support.
- Assist with medication and accurately complete MAR charts.
- Prepare food and drinks and support clients with nutrition and hydration.
- Support mobility, transfers and the safe use of equipment.
Provide domestic assistance, companionship and support with social contact. - Record all care visits accurately on Birdie at the time of the call.
- Report changes in a client’s health, needs or circumstances without delay.
- Follow safeguarding, infection control, moving and handling and lone-working procedures.
- Report emergencies, accidents, incidents, near misses and equipment faults promptly.
- Maintain confidentiality and communicate effectively with the office and wider team.
- Travel between clients’ homes and arrive on time for each scheduled visit.
- Wear the required uniform and ID badge.
- Complete mandatory training, competency checks, supervisions and appraisals.
Where you'll work
90 HIGH STREET
WATFORD
WD17 2BW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
E-TRAINING LIMITED
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
Training schedule
All apprenticeship training will be delivered remotely by eTraining. You will take part in scheduled online training sessions and complete apprenticeship activities within the workplace. A full training schedule, including session dates and frequency will be provided once you commence your apprenticeship. You will need access to a laptop or desktop computer and a reliable internet connection.
More training information
Founded in 1998, eTraining is an established provider of apprenticeships and work-based learning. We support learners and employers across a range of sectors, including health and social care, children and young people, business administration, customer service, safeguarding and leadership. Our flexible, remote training helps learners develop the skills, confidence and knowledge needed to succeed in their careers.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4 / C)
- Maths (grade 4 / C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
- Due to the nature of the role candidates must be aged 18 or over.
- Full UK driving licence and access to a vehicle, or equivalent reliable independent transport.
- Caring, patient and respectful manner.
- Reliable and punctual, with a strong sense of personal responsibility.
- Able to communicate clearly in English, verbally and in writing.
- Able to work independently in a client’s home without direct supervision.
- Willing to work a rota including early mornings, evenings and alternate weekends.
- Willing to complete the Care Certificate and all mandatory training.
- Passing a Disclosure and Barring Service (DBS) check.
About this employer
New Shepherd Care was founded in 2018 by a grandson of three generations of healthcare professionals his grandfather and father were both doctors, and his grandmother, Tina, was a nurse.
It was Grandma Tina who sparked everything. Living with dementia, she wanted to stay at home, and as her grandson lived with her, he saw first hand how inconsistent, old-fashioned, and chaotic her care was.
Watching someone who had dedicated her own life to nursing receive such poor care wasn't just frustrating. It felt like a betrayal of everything the family stood for.
That experience became the mission: to build something better.
Today, New Shepherd Care is a CQC-rated Good domiciliary care agency providing home care across Hertfordshire, with our head office in the heart of Watford.
To keep the care we provide at the highest quality, we limit the number of clients we care for at any given time. This allows our team to develop a deeper understanding and relationship with each person we care for.
Our vision is to empower our clients by providing advanced care in the comfort of their own homes, using innovative methods and modern technology to give their loved ones complete transparency and peace of mind at all times.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential full-time employment for the right candidate upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
E-TRAINING LIMITED
The reference code for this apprenticeship is VAC2000050472.
Apply now
Closes in 17 days (Monday 14 September 2026 at 11:59pm)