Business Administration Apprenticeship

CASWELL MAINTENANCE SERVICES LTD

AYLESBURY (HP22 6BA)

Closes in 28 days (Friday 25 September 2026 at 11:59pm)

Posted on 27 August 2026

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Summary

This is an exciting opportunity to join a local business, Caswell Maintenance Services, whilst studying for a recognised level 2 qualification. The role will be based at our Head Office in Wendover, Bucks, you will have the opportunity throughout your apprenticeship to spend time in several areas of the business.

Wage

£16,640 to £26,436.80, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
40 hour week, Monday to Friday 9am - 5pm.

40 hours a week

Start date

Thursday 1 October 2026

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide administration support to the team as required
  • To assist in covering for other duties and team members when required in all areas of the business and relevant departments
  • Health & Safety; compliance updates on project works
  • Collating and filing project paperwork
  • Issuing purchase orders to sub-contractors ensuring orders/contracts are all in place and assisting with general duties, but all training will be given
  • This list of responsibilities and duties is not exhaustive, and the company will expect you to perform other duties relevant to the job title

Where you'll work

215 AYLESBURY ROAD
WENDOVER
AYLESBURY
HP22 6BA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BUCKINGHAMSHIRE COLLEGE GROUP

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

Administration Assistant Level 2.

Main place of work will be at Caswell Maintenance Services Ltd. 215 Aylesbury Road, Wendover, HP22 6BA. 

And Aylesbury College, Oxford Road, Aylesbury, HP21 8PD.

More training information

The apprenticeship typically runs for around 12-months, followed by End Point Assessment (3-months).

Apprentices spend:

80% of their time in the workplace, learning and applying their skills on the job.

20% of their time undertaking off-the-job training, which contributes towards their apprenticeship programme.

Off-the-job training will follow the time allocations outlined in the occupational standard.

Delivery is through college attendance approximately every 2 to 3 weeks, allowing apprentices to continue contributing to the business whilst developing their knowledge and skills.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative

About this employer

Caswell Maintenance Services, specialise in commercial and retail construction and maintenance. Buckinghamshire based the company has been a successful part of the local community for more than 39 years’ delivering services nationwide.

We operate in an extremely competitive marketplace to provide quality and service to our valued customers. We are specialised in conducting project work, including maintenance for major supermarkets as well as others in the retail industry, housing trusts and local authorities.

https://www.caswellmaintenance.co.uk/ (opens in new tab)

Company benefits

  • 20 days holiday plus 8 days bank holiday
  • Annual salary review* (company discretion)
  • Annual company bonus* (company discretion)
  • Company pension
  • Holiday buying scheme
  • Full college funded course with recognised qualification upon completion
  • Opportunity to become part of the wider team with future progression

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The role will be based at our Head Office in Wendover, Bucks, and you will have the opportunity throughout your apprenticeship to spend time in several areas of the business. 

Ask a question

The contact for this apprenticeship is:

BUCKINGHAMSHIRE COLLEGE GROUP

charlotte@caswellmaintenance.co.uk

The reference code for this apprenticeship is VAC2000050391.

Apply now

Closes in 28 days (Friday 25 September 2026 at 11:59pm)