Level 2 Pharmacy Services Assistant Apprentice

Anstice Pharmacy

Telford (TF7 5BD)

Closes in 18 days (Monday 14 September 2026 at 11:59pm)

Posted on 27 August 2026


Summary

Start your career in pharmacy with a Level 2 Pharmacy Services Assistant Apprenticeship. Gain hands-on experience while learning to support patients, process prescriptions, manage stock and work as part of a pharmacy team. Develop valuable skills and knowledge for a rewarding career in pharmacy.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Monday - Friday 9am - 6pm. Flexibility to work Saturdays.

40 hours a week

Start date

Monday 28 September 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Typical duties for a Level 2 Pharmacy Services Assistant Apprentice could include:

  • Supporting customers and patients at the pharmacy counter
  • Receiving and processing prescriptions
  • Preparing and assembling medicines under supervision
  • Labelling and dispensing prescriptions accurately
  • Ordering, receiving and storing medicines and pharmacy stock
  • Checking stock levels and expiry dates
  • Maintaining a clean, safe and organised pharmacy environment
  • Using pharmacy computer systems and maintaining accurate records
  • Supporting the wider pharmacy team with day-to-day task
  • Following pharmacy procedures, confidentiality requirements and health and safety guidance
  • Developing knowledge of medicines and common health conditions
  • Communicating professionally with patients, customers and healthcare professionals

Where you'll work

7 Anstice Square
Madeley
Telford
TF7 5BD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

The apprentice will gain practical, on-the-job experience within the pharmacy while completing their Level 2 Pharmacy Services Assistant apprenticeship with Halesowen College. Training will include online learning, regular tutor/assessor support and dedicated off-the-job training to develop the knowledge and skills required for the role.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Anstice Pharmacy is an established community pharmacy located in Madeley, Telford, and is part of the MSN Pharmacy Group. The pharmacy provides a range of services to the local community, including prescription services, Pharmacy First and health checks. The apprentice will have the opportunity to gain valuable hands-on experience within a busy community pharmacy, developing their knowledge and skills while working alongside an experienced and supportive team.

https://msnpharmacy.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion of the Level 2 Pharmacy Services Assistant Apprenticeship, the apprentice can progress into a permanent Pharmacy Services Assistant role and continue developing their career within pharmacy. They may also have the opportunity to progress to a Level 3 Pharmacy Technician Apprenticeship, subject to the relevant entry requirements.

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Tess Harris

tessharris@halesowen.ac.uk

The reference code for this apprenticeship is VAC2000050345.

Apply now

Closes in 18 days (Monday 14 September 2026 at 11:59pm)