Apprentice Lettings administrator

PHILIP ELLIS PROPERTIES LIMTED

MANCHESTER (M45 6TL)

Closes in 22 days (Friday 18 September 2026 at 11:59pm)

Posted on 26 August 2026

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Summary

You will be working in the busy lettings department of a prestigious estate agency and learn all about the industry. There are many opportunities to progress within the business for the right candidate and you will have training every step of the way.

Wage

£13,312 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

additional incentives to be discussed at interview

Training course
Business administrator (level 3)
Hours
9.00am to 5.30pm four days per week or, 9.00am to 3.30pm five days per week. Exact working days and hours TBC.

32 hours a week

Start date

Monday 21 September 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Supporting with answering incoming calls
  • Arranging and attending viewings
  • Completion of adminsitration task such as filing, copying and managing diaries
  • Compiling documentation accurately and timely
  • Other duties as required by the business
  • Working with online property software
  • Organising property maintenance
  • Organising property inspections
  • Marketing properties online and on social media

Where you'll work

44 BURY OLD ROAD
WHITEFIELD
MANCHESTER
M45 6TL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTHWEST EDUCATION AND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3 qualification
  • Maths and English at level 2 if required
  • On and off the job training at employer location

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience
  • Driver with driving licence

Other requirements

Candidates must have a full driving license and access to a vehicle for this position due to the nature of the business and being able to attend viewings.

About this employer

Our philosophy focuses on the way we interact with people. We pride ourselves on being a local family business, extremely friendly, approachable and efficient. Nothing is too much trouble. You can be confident that you will receive the highest standard of customer service from the moment you book that initial pre valuation check all the way through to completion.

https://www.philipellisestateagents.co.uk (opens in new tab)

Company benefits

  • Parking available
  • Well being benefits

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Opportunity for the right candidate to progress to lettings or sales manager level.

Ask a question

The contact for this apprenticeship is:

NORTHWEST EDUCATION AND TRAINING LIMITED

Amanda Fair-Hill

amanda.fair-hill@nweat.co.uk

07512311133

The reference code for this apprenticeship is VAC2000050317.

Apply now

Closes in 22 days (Friday 18 September 2026 at 11:59pm)