Business Admin Apprentice - Irlam Clinic
Irlam Clinic (Salford Care Centres)
MANCHESTER (M44 6DP)
Closes in 14 days (Tuesday 15 September 2026 at 11:59pm)
Posted on 1 September 2026
Contents
Summary
Irlam Clinic have a fantastic opportunity to join them at their busy practice. If you are looking to work as a Business Admin Apprentice in a Health Care Setting, this could be the role for you. Irlam Clinic are looking for someone that is hardworking, patient and willing to get the job done. Patient Confidentiality is their top priority.
- Wage
-
£14,976 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 9am - 5pm (actual start times to be confirmed)
36 hours a week
- Start date
-
Monday 21 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Speaking with patients professionally and handling enquiries via telephone
- Using computer systems and updating patient information
- Booking and managing appointments
- Responding to emails and correspondence
- Maintaining accurate and confidential records
- Understanding how the NHS GP practice operates
- Learning the importance of confidentiality and data protection
- Develop strong customer service and communication skills
Where you'll work
125 LIVERPOOL ROAD
IRLAM
MANCHESTER
M44 6DP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SALFORD CITY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Workplace learning, and one day per month workshop at Frontier House M50 3SR
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Customer care skills
- Administrative skills
- Team working
- Non judgemental
- Approachable
- Confident
- Manage workload
- Work well under pressure
- Manage a fast paced job role
Other requirements
- Passing DBS Check
- Understanding the importance of confidentiality
About this employer
- Irlam Clinic is an NHS GP practice based in Salford. They provide primary healthcare to people in the local community. They aim to provide a high-quality, caring and professional healthcare service, with patients at the centre of what they do.
https://www.irlamclinic.co.uk/ (opens in new tab)
Company benefits
- NHS Pension
- NHS Discount
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- To be discussed following apprenticeship completion
Ask a question
The contact for this apprenticeship is:
SALFORD CITY COLLEGE
Sheyla
Sheyla.halldepau2@salfordcc.ac.uk
01616315555
The reference code for this apprenticeship is VAC2000050312.
Apply now
Closes in 14 days (Tuesday 15 September 2026 at 11:59pm)