Apprentice Administration Assistant, Placements Administration Level 2

Calderdale College

West Yorkshire (HX1 3UZ)

Closes on Wednesday 30 September 2026

Posted on 26 August 2026

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Summary

To provide administrative support within the Placements Employer Engagement Team.  You will be trained and supported to achieve an apprentice qualification whilst in employment over a one-year period.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Monday to Friday

37 hours a week

Start date

Thursday 1 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Act as the first point of contact for all department enquiries
  • To assist staff in the day-to-day administration within the Employer Engagement Team
  • To maintain effective record systems including input into CRM
  • Work within the Engagement team to ensure that relevant and up-to-date information systems are maintained at all times
  • Adhere to deadlines
  • Undertake photocopying & collation duties as required
  • Send / Receive information via email
  • Word processing of letters, memos and other documentation as required
  • Maintain / setup filing systems
  • General data inputting
  • Organise resources
  • Work flexibly to ensure smooth running within the office
  • Minute taking
  • Receive and log information
  • Book rooms and organise hospitality/refreshments
  • Update systems and procedures
  • Answer the telephones in a professional manner
  • Understand internal & external customer requirements
  • Liaise between departments when required
  • Maintain confidentiality at all times, effectively disposing of or shredding documentation
  • Supporting the organisation and ensuring the smooth running of events
  • Archiving and scanning of documentation
  • Raising purchase requisitions using the college finance system in line with the College’s purchasing regulations.
  • General office duties

Where you'll work

Francis Street
Halifax
West Yorkshire
HX1 3UZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CALDERDALE COLLEGE

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Team working
  • Ability to work Independently
  • Prioritisation

About this employer

At Calderdale College, we’re proud to work in partnership with employers across our region, helping to develop the skilled workforce that local businesses need to thrive. By collaborating closely with industry, we ensure our education and training reflect the changing needs of employers and the wider economy.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

To be discussed on completion

Ask a question

The contact for this apprenticeship is:

CALDERDALE COLLEGE

The reference code for this apprenticeship is VAC2000050283.

Apply now

Closes on Wednesday 30 September 2026

After signing in, you’ll apply for this apprenticeship on the company's website.