Repairs Administrator Apprentice

SKYLINE AERO LIMITED

Royal Wootton Bassett (SN4 8EH)

Closes in 10 days (Sunday 6 September 2026 at 11:59pm)

Posted on 26 August 2026

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Summary

Support Skyline’s aircraft component repairs team with repair order administration, supplier liaison, customer updates, logistics coordination and accurate data entry.

• Wage:

  Competitive

  Competitive wage offered

  Minimum wage rates (opens in new tab)

  £10 per hour rate

• Training course: Business administrator (level 3)
• Hours: Working hours: full time, Monday to Friday, to be confirmed by Skyline.

  37 hours 30 minutes a week

• Start date:

  Monday 28 September 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Support the Repair Manager and sales team in coordinating the day-to-day repairs process.

Monitor the repairs inbox and help acknowledge customer enquiries, requests and updates in a timely and professional way.

Raise, update and maintain repair order records, ensuring information is accurate, complete and easy to track.

Liaise with customers, suppliers and internal colleagues to gather information, chase updates and keep repairs moving through the process.

Assist with quotations, purchase order administration, shipment records and repair documentation where required.

Help maintain repair trackers, spreadsheets and status reports so the team has clear visibility of open work, priorities and overdue actions.

Support logistics administration where required.

File repair paperwork, certificates and supporting documentation in line with Skyline’s quality and record keeping requirements.

Contribute ideas to improve administration processes, customer communication and repair tracking as confidence grows.

The role is office based at Skyline Aero, Oxleaze Business Park, Greenhill, Royal Wootton Bassett, SN4 8EH. The location may require reliable transport depending on where the apprentice lives.

Where you'll work

Skyline Aero Ltd Oxleaze Business Park
Greenhill
Royal Wootton Bassett
SN4 8EH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CIRENCESTER COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Whilst the majority of training will take place at work, there will be occasional attendance at workshops (Teams and in person) with the college.

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working

Other requirements

This is an office-based role within a busy aviation repairs environment. The apprentice will need to be comfortable using business systems, communicating professionally with customers and suppliers, and working accurately with detailed repair information.

Cirencester College reserves the right to close this vacancy before the stated deadline once sufficient applications have been received.

About this employer

Skyline Aero is an aviation business based near to Royal Wootton Bassett. The repairs team supports internal and external customers with aircraft component repair activity, working with suppliers, customers and internal colleagues to coordinate repair orders, updates, documentation and logistics.

https://skyline-aero.com/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion, there may be opportunities to progress into repairs administration, repairs coordination, warehousing or other areas, depending on business need and individual performance.

Ask a question

The contact for this apprenticeship is:

CIRENCESTER COLLEGE

Georgina Gregory

ggregory@skyline-aero.com

07377649185

The reference code for this apprenticeship is VAC2000050156.

Apply now

Closes in 10 days (Sunday 6 September 2026 at 11:59pm)