L3 Apprentice - Healthcare Support Worker

LJM HOMECARE LTD

WEST MIDLANDS (DY5 1TA)

Closes in 11 days (Tuesday 15 September 2026 at 11:59pm)

Posted on 3 September 2026

Print

Contents

Summary

As a Level 3 Healthcare Support Worker Apprentice, you will develop the knowledge, skills and behaviours required to provide high-quality, person-centred care and support to individuals in their own homes.

You will work alongside experienced members of the care team while completing your apprenticeship training. 

Wage

£14,560 to £23,132.20, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

LJM Homecare offers a competitive hourly rate of £12.72, providing you with the opportunity to earn while you learn and gain valuable experience within the health and social care sector.

Training course
Senior healthcare support worker (level 3)
Hours
As a Senior Healthcare Support Worker Apprentice, you will work a minimum of 35 hours per week on a flexible shift pattern. Shifts will be scheduled across Monday to Sunday, including weekends.

35 hours a week

Start date

Monday 28 September 2026

Duration

2 years

Positions available

15

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

As a Healthcare Support Worker Apprentice, your duties will include:

  • Providing person-centred personal care, including dressing, undressing, washing, bathing, shaving, oral care and toileting.
  • Supporting individuals with mobility difficulties, continence needs and the use of appropriate aids, adaptations and equipment.
  • Supporting clients who are temporarily unwell with appropriate non-nursing care and practical support.
  • Providing compassionate support to individuals who may have a terminal illness.
  • Promoting the physical and emotional wellbeing of clients through positive interaction and meaningful activities.
  • Supporting individuals to access their local community and participate in hobbies, recreation and other activities.
  • Encouraging and promoting independence, confidence and social skills.
  • Assisting with housekeeping and the preparation of food and drinks where required.
  • Communicating effectively with clients using their preferred method of communication.
  • Recognising and respecting each individual's needs, preferences, choices, dignity and human rights.
  • Monitoring clients' wellbeing and reporting any significant changes in health or circumstances to senior members of the care team.
  • Maintaining accurate and detailed records and reports.
  • Working effectively with colleagues and contributing positively as part of the wider care team.
  • Participating in meetings, training and development activities.
  • Administering medication where required, following appropriate training and competency sign-off.
  • Following LJM Homecare's policies, procedures, professional standards and philosophy of care.
  • Maintaining confidentiality and ensuring client information is handled appropriately.
  • Following health and safety, safeguarding, data protection and other relevant requirements.
  • Undertaking any other reasonable duties associated with the role.

Where you'll work

3 SHAW HOUSE
SHAW HELLIER AVENUE
BRIERLEY HILL
WEST MIDLANDS
DY5 1TA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Senior healthcare support worker (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Core: Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
  • Core: Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
  • Core: Work as part of a multi-disciplinary team to provide safe and non-discriminatory person-centred care and support with individuals’ established consent.
  • Core: Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
  • Core: Support individuals to make informed and positive lifestyle choices.
  • Core: Actively seek out and act on opportunities to support individuals to maximise their health, well-being and positive lifestyle choices.
  • Core: Recognise and respond to changes in an individual’s health and wellbeing.
  • Core: Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and well-being.
  • Core: Promote and monitor access to fluids and nutrition in line with an individual’s care plan.
  • Core: Communicate with individuals, their families, carers and others in the workplace using techniques designed to facilitate understanding.
  • Core: Recognise and respond to limitations in an individual’s mental capacity.
  • Core: Maintain a safe and healthy working environment, using infection prevention and control techniques including hand washing, sanitisation, disinfection and personal protective equipment (PPE).
  • Core: Maintain the safe supply, storage, use and disposal of supplies and equipment.
  • Core: Move and handle equipment or other items safely and assist individuals.
  • Core: Take appropriate action in response to concerns, risks, incidents or errors and near misses arising in the workplace.
  • Core: Perform basic life support techniques.
  • Core: Recognise and respond to potential conflict, challenging behaviour or an escalating situation.
  • Core: Undertake own training and development activities and contribute to the training and development of others.
  • Core: Participate in appraisal to support professional development.
  • Core: Reflect on and develop your own practice.
  • Core: Record and store information related to individuals securely, including the safe use of technology.
  • Core: Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality, duty of confidence and disclosure.
  • Core: Participate in and support others with quality improvement activities in the workplace.
  • Core: Use investigatory techniques to source evidence to validate and improve the delivery of care and support within own scope of practice.
  • Core: Critically appraise sources of information and apply to practice.
  • Core: Provide leadership and act as a role model for others within the scope of own role.
  • Core: Contribute to mentoring and supervision of others in the workplace within the scope of own role.
  • Core: Undertake physiological measurements, selecting and using the correct tools or equipment.
  • Options 1 and 5: Adult nursing support and children and young people support: Support individuals with activities of daily living to develop and maintain their independence in line with their desired. outcomes and plan of care.
  • Options 1, 2 and 5: Adult nursing support, maternity support and children and young people support: Assist with tissue viability risk assessments and manage pressure areas.
  • Options 1 and 5: Adult nursing support and children and young people support: Assist with wound care in line with the care plan.
  • Options 1, 2 and 5: Adult nursing support, maternity support and children and young people support: Obtain and test specimens in line with the care plan.
  • Options 1, 2 and 5: Adult nursing support, maternity support and children and young people support: Provide care and support for individuals and their family during the end-of-life phase.
  • Options 1, 2, 5 and 6: Adult nursing support, maternity support, children and young people support and allied health professional therapy support: Contribute to signposting to relevant agencies and, discharge or transfer of individuals between services, in line with their care plan.
  • Options 1, 2, 4 and 5: Adult nursing support, maternity support, mental health support and children and young people support: Recognise and respond to deteriorations in physical health, mental health and wellbeing.
  • Option 1: Adult nursing support: Support adults to take responsibility for their own health and wellbeing and for managing their own condition.
  • Option 2: Maternity support: Assist the midwife with teaching, feeding and hygiene needs of babies-parenting skills and antenatal and postnatal exercise.
  • Option 2: Maternity support: Assist health care professionals with antenatal and newborn screening and provide information to parents about immunisation activities.
  • Option 2: Maternity support: Provide support to the maternity team by maintaining the supply of resources, instruments and equipment.
  • Option 2: Maternity support: Support personal care such as providing care for women with urethral catheters.
  • Option 2: Maternity support: Identify the baby and provide wristband or label in line with local security procedures.
  • Option 2: Maternity support: Care for the physical needs of babies by undertaking routine healthy baby observations and reporting any abnormalities.
  • Option 2: Maternity support: Support parents and carers to meet the developmental, nutritional and hygiene needs of babies.
  • Option 2: Maternity support: Work in partnership with families and other support services to support individuals in difficult circumstances, bereavement and loss.
  • Option 2: Maternity support: Provide support to the midwife and others in the multi-disciplinary team in an emergency situation during pregnancy, labour, birth or the postnatal period.
  • Option 3: Theatre support: Complete pre- and post-operative checklists.
  • Option 3: Theatre support: Support the surgical team to maintain the sterile field.
  • Option 3: Theatre support: Participate in team briefing, patient sign in, timeout, sign out and debriefing.
  • Option 3: Theatre support: Support and monitor the pre-medicated, sedated and unconscious individual.
  • Option 3: Theatre support: Measure and record an individual’s body fluid balance.
  • Option 3: Theatre support: Move, position and transport individuals and specialist equipment before, during and after surgery.
  • Option 3: Theatre support: Prepare the clinical environment and provide surgical instrumentation and supplementary items for the surgical team.
  • Option 3: Theatre support: Carry out counts for swabs, sharps, instruments and disposable items and take action if something is missing.
  • Option 3: Theatre support: Assist in receiving, handling and dispatching clinical specimens or blood products.
  • Option 4: Mental health support: Use strategies and tools to promote mental wellbeing and to support individuals with mental ill health.
  • Option 4: Mental health support: Observe, record and report changes and barriers, using proactive approaches to manage behaviour which challenges.
  • Option 4: Mental health support: Take an active approach in supporting individuals to manage their condition.
  • Option 4: Mental health support: Build, monitor and sustain therapeutic relationships with individuals, carers and their families.
  • Option 4: Mental health support: Promote a recovery-based approach that enables the individual to manage their condition.
  • Option 4: Mental health support: Enable and empower individuals to actively participate in society and recognise the impact of mental health on them and others.
  • Option 4: Mental health support: Identify situations of risk to yourself or others and take action including seeking support.
  • Option 4: Mental health support: Involve the individual, carers and family members in risk management processes.
  • Option 4: Mental health support: Review and promote your own mental health and wellbeing.
  • Option 5: Children and young people support: Support the development of children and young people through therapeutic play and learning.
  • Option 5: Children and young people support: Support children and young people through transitions by enabling shared or independent decision making.
  • Option 5: Children and young people support: Support parents, families and carers to meet the needs of children and young people.
  • Option 5: Children and young people support: Support children and young people before, during or after diagnostic, clinical or therapeutic procedures.
  • Option 6: Allied health professional therapy support: Provide therapeutic support in line with care plans to encourage independence, self-management and skills for everyday life.
  • Option 6: Allied health professional therapy support: Assist with undertaking clinical risk assessments and management plans.
  • Option 6: Allied health professional therapy support: Recognise the impact of mental or physical capacity, health condition, learning disability or overall wellbeing on the therapeutic or clinical task or intervention and when to adapt.
  • Option 6: Allied health professional therapy support: Enable individuals to meet optimum potential.
  • Option 6: Allied health professional therapy support: Facilitate group sessions to support health and well-being of individuals or communities.
  • Option 6: Allied health professional therapy support: Support people to engage in the community and access activities or resources in line with their treatment goals.
  • Option 6: Allied health professional therapy support: Identify, order or fit therapeutic equipment and resources in line with the individual’s care plan.
  • Option 6: Allied health professional therapy support: Use equipment and resources therapeutically in a safe way in line with local policy and procedure.
  • Option 6: Allied health professional therapy support: Demonstrate and teach the safe and appropriate use of therapeutic equipment and resources.
  • Option 6: Allied health professional therapy support: Complete safety checks for therapeutic equipment and resources, following protocols to report issues or make adaptations if appropriate.
  • Option 7: Diagnostic imaging support: Assist and support the multi-disciplinary team in the safe and effective operation and maintenance of the imaging environment.
  • Option 7: Diagnostic imaging support: Support the multi-disciplinary team in the safe flow of individuals through the imaging environment, recognising and complying with current legislation and best practice.
  • Option 7: Diagnostic imaging support: Prepare individuals for imaging procedures, including those that maybe pre-medicated, sedated or unconscious.
  • Option 7: Diagnostic imaging support: Support and position individuals during imaging procedures, including those that maybe pre-medicated, sedated or unconscious.
  • Option 7: Diagnostic imaging support: Support practitioners with the preparation and administration of medicines and contrast agents within the scope of own role.
  • Option 7: Diagnostic Imaging Support: Administer medicines supplied by a registered practitioner within the scope of own role.
  • Option 7: Diagnostic imaging support: Insert, flush and remove cannulas in line with local protocols and within the scope of own role.
  • Option 7: Diagnostic imaging support: Provide after care for individuals following imaging procedures.
  • Option 7: Diagnostic imaging support: Assist practitioners in setting up and maintaining aseptic or clean area in the imaging environment.
  • Option 7: Diagnostic imaging support: Support the multi-disciplinary team in the safe delivery of an imaging service.
  • Option 7: Diagnostic imaging support: Review and promote the health and wellbeing of self and others, including mental health.
  • Option 7: Diagnostic imaging support: Participate in team briefing, patient sign in, timeout, sign out and debriefing.
  • Option 7: Diagnostic imaging support: Assist with undertaking clinical risk assessments and management plans.
  • Option 7: Diagnostic imaging support: Recognise the impact of mental or physical capacity, health condition, learning disability or overall wellbeing on the therapeutic or clinical task or intervention and when to adapt.
  • Core: Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
  • Core: Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
  • Core: Work as part of a multi-disciplinary team to provide safe and non-discriminatory person-centred care and support with individuals’ established consent.
  • Core: Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
  • Core: Support individuals to make informed and positive lifestyle choices.
  • Core: Actively seek out and act on opportunities to support individuals to maximise their health, well-being and positive lifestyle choices.
  • Core: Recognise and respond to changes in an individual’s health and wellbeing.
  • Core: Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and well-being.
  • Core: Promote and monitor access to fluids and nutrition in line with an individual’s care plan.
  • Core: Communicate with individuals, their families, carers and others in the workplace using techniques designed to facilitate understanding.
  • Core: Recognise and respond to limitations in an individual’s mental capacity.
  • Core: Maintain a safe and healthy working environment, using infection prevention and control techniques including hand washing, sanitisation, disinfection and personal protective equipment (PPE).
  • Core: Maintain the safe supply, storage, use and disposal of supplies and equipment.
  • Core: Move and handle equipment or other items safely and assist individuals.
  • Core: Take appropriate action in response to concerns, risks, incidents or errors and near misses arising in the workplace.
  • Core: Perform basic life support techniques.
  • Core: Recognise and respond to potential conflict, challenging behaviour or an escalating situation.
  • Core: Undertake own training and development activities and contribute to the training and development of others.
  • Core: Participate in appraisal to support professional development.
  • Core: Reflect on and develop your own practice.
  • Core: Record and store information related to individuals securely, including the safe use of technology.
  • Core: Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality, duty of confidence and disclosure.
  • Core: Participate in and support others with quality improvement activities in the workplace.
  • Core: Use investigatory techniques to source evidence to validate and improve the delivery of care and support within own scope of practice.
  • Core: Critically appraise sources of information and apply to practice.
  • Core: Provide leadership and act as a role model for others within the scope of own role.
  • Core: Contribute to mentoring and supervision of others in the workplace within the scope of own role.
  • Core: Undertake physiological measurements, selecting and using the correct tools or equipment.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

  • Have the right to work in the UK.
  • Hold a full UK driving licence.
  • Have access to their own reliable vehicle for work purposes.
  • Be willing and able to work flexible shifts across Monday to Sunday, including weekends.
  • Be willing to undergo and successfully pass an Enhanced DBS check.
  • Have a caring, compassionate and person-centred approach.
  • Be reliable, responsible and committed to providing high-quality care.
  • Be willing to undertake the required apprenticeship training and ongoing professional development.

About this employer

LJM Homecare is committed to providing high-quality, person-centred care that supports vulnerable people to maintain their independence and reach their full potential.

Its dedicated domiciliary care team provides compassionate personal and practical support, enabling individuals to remain as independent as possible in the comfort of their own homes or sheltered accommodation.

LJM Homecare takes a strength-based approach, recognising each person's individual abilities, choices and needs, and supporting them to live fulfilling and independent lives.

https://www.ljmcare.com/ (opens in new tab)

Company benefits

LJM Homecare is a strong supporter of career development and progression and is committed to helping its employees reach their full potential.

This is an excellent opportunity for someone who is looking to build a long-term career in health and social care, with an employer that values learning, development and internal progression.

The employer also provides mileage reimbursement at 37p per mile for work-related travel.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion of the apprenticeship, there may be opportunities to progress within LJM Homecare or the wider health and social care sector.

Depending on your experience, qualifications and career ambitions, potential progression could include Senior Care Worker, specialist healthcare support roles or further study and development within the health and social care sector.

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Tess Harris

tessharris@halesowen.ac.uk

The reference code for this apprenticeship is VAC2000050123.

Apply now

Closes in 11 days (Tuesday 15 September 2026 at 11:59pm)