Apprentice Administrative Assistant - REF 14989

North Lancs Traning Group - The Old Bakery

UK (BB5 2BU)

Closes on Monday 19 October 2026

Posted on 25 August 2026

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Summary

North Lancs Training Group in Accrington are recruiting for an Apprentice Administrative Assistant. The successful candidate will work towards completing a Level 2 Administrative Assistant apprenticeship over the duration of 13 months.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

  • Competitive salary opportunities
Training course
Administration assistant (level 2)
Hours
Monday - Friday, 9.00am - 5.00pm.

35 hours a week

Start date

Monday 26 October 2026

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Want a role where every day is different?

Join our team and support departments across the whole business, helping keep everything organised, running smoothly and making a real difference!

The successful candidates key responsibilities will include:

  • Support different departments with day-to-day administration
  • Answer calls, emails and enquiries
  • Keep records and systems up to date
  • Organise meetings, diaries and appointments
  • Get involved with various teams wherever support is needed

Where you'll work

The Old Bakery, Grange Lane
Accrington
Lancashire
UK
BB5 2BU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTH LANCS. TRAINING GROUP C.I.C.

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

  • Level 2 Administrative Assistant 
  • Work based learning
  • Learning delivered every 4-6 weeks 

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Organisation skills
  • Team working
  • Keen to learn
  • Reliable
  • Can-do attitude

Other requirements

  • Enhanced DBS required

About this employer

 

Established in 1969, we pride ourselves on the quality of services we deliver to our learners and employers.

We employ a fantastic team of professional people who are constantly undertaking training and development. This includes Apprenticeship Tutors, English and Maths Tutors, Study Programme and Traineeship Tutors and Tutors who deliver our courses to support Lancashire job seekers; all supported by our highly trained support teams.

We are committed to the continuous improvement of our services and are dedicated to total learner and employer satisfaction, with the emphasis on individuals and their needs. Our aim is to make a real difference to every learner’s life and every employer’s business.

https://www.nltg.co.uk/about-nltg/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Progression onto full time employment 

Ask a question

The contact for this apprenticeship is:

NORTH LANCS. TRAINING GROUP C.I.C.

Recruitment

recruitment@nltg.co.uk

01254395355

The reference code for this apprenticeship is VAC2000049862.

Apply now

Closes on Monday 19 October 2026

After signing in, you’ll apply for this apprenticeship on the company's website.