Apprentice Design Technician (Business Admin)

INFRASTRUCTURE GATEWAY LTD

KETTERING (NN15 6XR)

Closes on Saturday 24 October 2026

Posted on 24 August 2026

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Summary

Wonderful opportunity to be responsible for providing a support function to all areas, adhering to company processes, procedures and standards to ensure that tasks are completed in a timely, efficient and professional manner. You will assist with producing water designs. A varied and exciting role.

Wage

£16,640 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 8:30 – 17:00.

40 hours a week

Start date

Saturday 7 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties include:

  • Assist in the production of water design drawings, Synergy reports and engineering documents for accepted projects.
  • Ensure design packs are delivered on time whilst maintaining a high level of quality.  
  • Liaise with Technical Coordinators and third-party network owners to obtain design approvals.
  • Attend the weekly Technical Coordinator meetings in accordance with the providing administrative input into the process.
  • Compliance with WIRS procedures and understanding of NAVS procedure.
  • Knowledge Development – ensure you are aware of and understand the latest company processes, procedures and standards to aid and uphold the good reputation of professionalism of the company.
  • Update personal and technical drawing calendars in real time.
  • Keep water companies’ information up to date.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Key Skills:

  • Some knowledge of AutoCAD.
  • Proactive in identifying potential issues and escalating them appropriately, showing a practical approach to problem-solving.
  • Ability to work collaboratively in a team environment whilst demonstrating the capability to operate independently and take initiative.
  • Strong verbal and written communication skills, with the ability to convey information clearly.
  • Proficient in using Microsoft Office Suite (Word and Excel).
  • Basic understanding of water networks is preferred but not essential.

This role will be supported by the Business Administration Level 3 qualification delivered by Starting Off.

Where you'll work

VANTAGE HOUSE
KETTERING PARKWAY
KETTERING VENTURE PARK
KETTERING
NN15 6XR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administration
  • Remote training delivery
  • One file
  • VLE
  • 6 hours of dedicated training time every week

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/c)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental

About this employer

Our client has been working with developers providing them with the expertise to deliver the utilities on construction projects since 2003. They work with a large range of house builders and construction companies installing Water, Gas, Electricity and Fibre to their site's, on time and on budget. 

Company benefits

23 days holiday, free parking, 24/7 GP service, sick pay after passed probation. Sick pay is from day one, we have EAP which includes GP and 8 counselling sessions. Holidays 23 + 8 bank holidays, 31 in total.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Possible full-time permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Lucy Harris

lucy.harris@startingoff.co.uk

The reference code for this apprenticeship is VAC2000049816.

Apply now

Closes on Saturday 24 October 2026