Receptionist / Administration Assistant Apprentice

DR KIREN KAUR T/A MOORSIDE MEDICAL PRACTICE

OLDHAM (OL1 4JU)

Closes in 31 days (Friday 25 September 2026)

Posted on 24 August 2026

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Contents

Summary

If you are looking for an exciting opportunity to develop skills and experience in healthcare administration, confidentiality, communication and customer service while working towards an apprenticeship qualification, then this is the perfect role for you!

Wage

£11,440 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Monday to Friday from 8:00am to 2:00pm

27 hours 30 minutes a week

Start date

Monday 5 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • The Administration Assistant/Reception Apprentice will support the day-to-day running of the GP practice by providing a friendly and professional reception service
  • Answering patient enquiries in-person and over the telephone.
  • Booking appointments
  • Handling telephone calls and carrying out general administrative duties
  • Supporting colleagues with ad hoc tasks

Where you'll work

MOORSIDE MEDICAL CENTRE
681 RIPPONDEN ROAD
OLDHAM
OL1 4JU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAMAR LIMITED

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

Administration Assistant Level 2 apprenticeship standard.

Requirements

Essential qualifications

GCSE in:

5 x including English and maths (grade 9-4/A*-C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Patience

About this employer

A friendly, patient-focused GP practice committed to providing high-quality, accessible healthcare to the local community. The team works collaboratively to provide comprehensive medical care, from routine consultations and long-term condition management to urgent and same-day appointments.

https://www.moorsidemedicalpractice.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Development in role - internal training courses dependant upon practice needs/requirements for upskills.

Ask a question

The contact for this apprenticeship is:

DAMAR LIMITED

Sabina Adam

Sabina.Adam@damartraining.com

07566 289 979

The reference code for this apprenticeship is VAC2000049657.

Apply now

Closes in 31 days (Friday 25 September 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.