Administration assistant level 2 apprenticeship

BAGO CARE LIMITED

Newport Pagnell (MK16 9FX)

Closes in 17 days (Sunday 13 September 2026 at 11:59pm)

Posted on 26 August 2026

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Summary

Kick-start your career with a friendly and supportive home care company. As a Level 2 Business Administration Apprentice, you'll gain valuable office experience, develop practical skills, and work towards a recognised qualification while making a real difference behind the scenes.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

  • Supportive and friendly team, on-the-job training, paid annual leave, workplace pension, opportunities for career progression, free parking and the chance to gain a nationally recognised Level 2 qualification.
Training course
Administration assistant (level 2)
Hours
4 days per week and offers a hybrid working pattern, two days WFH and two days based in the office. Tuesday: 10:00am - 4:00pm (WFH). Wednesday: 10:00am - 4:00pm (WFH). Thursday: 9:00am - 5:00pm (Office). Friday: 9:00am - 5:00pm (Office).

30 hours a week

Start date

Thursday 1 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will support the office team with the day-to-day running of our home care service while developing valuable business administration and marketing skills.

  • Answer telephone calls and respond to emails professionally
  • Update care records, staff files and company databases
  • Assist with social media, marketing campaigns and promotional materials
  • Support scheduling, filing, scanning and other general office administration tasks

Where you'll work

111 I Centre Interchange House
Howard Way
Newport Pagnell
MK16 9FX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CENTRAL BEDFORDSHIRE COUNCIL

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

  • Support to achieve knowledge, skills and behaviours as laid out in the apprenticeship standard
  • Support from an experienced assessor to assess work and practice
  • Individual learning programme tailored to own needs
  • E-learning, training and monthly tutorials specific to your apprenticeship
  • Mentor and support in the workplace
  • A minimum of 6 hours per week during paid time to be used for learning and development opportunities
  • English and maths Functional Skills at Level 2 (if required)
  • Support to achieve Apprenticeship Assessment
  • At the end of the apprenticeship, you will obtain the level 2 Administration assistant apprenticeship

Requirements

Essential qualifications

GCSE in:

Maths/English (grade A* to C or 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Other requirements

Before you apply, take a moment to think about the following:

  • How are you going to cope with completing routine tasks alongside more challenging ones?
  • How do you feel about regular use of a computer?
  • What you will wear?
  • How are you going to travel to work and get to any off-site learning?
  • How easy will you find it to abide by policies and procedures, including use of mobile devices and social media at work?
  • How are you going to balance work, study and home life - they’re equally important!

About this employer

Bago Care is a person-centred home care provider committed to delivering high-quality support that makes a positive difference to people’s lives. Led by a Registered Nurse and Registered Manager with 30 years’ experience across hospitals, community services and the prison service, we value teamwork, initiative and fresh ideas. We encourage our team members to grow, develop and contribute to improving the care we provide.

https://bago-limited.co.uk/contact.html (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion of the apprenticeship, there may be an opportunity to secure a permanent role within the business. You will have gained a nationally recognised Level 2 Business Administration qualification, valuable administration and marketing experience, and the opportunity to progress into senior administrative, care coordination or office management roles.

Ask a question

The contact for this apprenticeship is:

CENTRAL BEDFORDSHIRE COUNCIL

Lizsandra George

bagocare@outlook.com

07733292079

The reference code for this apprenticeship is VAC2000049399.

Apply now

Closes in 17 days (Sunday 13 September 2026 at 11:59pm)