Project Officer Apprentice

NORWICH BUSINESS IMPROVEMENT DISTRICT LTD

Norwich (NR2 1TF)

Closes in 20 days (Wednesday 23 September 2026)

Posted on 2 September 2026

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Summary

Norwich Business Improvement District Ltd is hiring a Level 4 Associate Project Manager Apprentice. This is an excellent opportunity to kickstart your project management career and work closely with the team and business community while gaining hands-on experience.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Associate project manager (level 4)
Hours
The core working hours will be 37.5 hours per week, 9am to 5pm, Monday to Friday.

37 hours 30 minutes a week

Start date

Monday 12 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To assist with all aspects of the planning and delivery of NBID projects, including Norwich Food Week, Wine Week and Cocktail Week, Norwich Christmas Lights and business events
  • To support other key projects including events, festivals, street entertainment, VisitNorwich and other initiatives
  • The apprentice will support the wider Norwich BID team in delivering the objectives of the BID Business Plan and creating positive outcomes for businesses, residents and visitors
  • To assist with stakeholder engagement, including communicating with businesses, partners, suppliers, and community organisations to support successful project delivery
  • To support project administration and coordination, including maintaining project plans, arranging meetings, preparing documentation, and tracking actions and deadlines
  • To support with project monitoring and reporting including compiling reports, data, and evidence required by stakeholders, funders, and partner organisations
  • Maintaining and updating our databases (CRMs), such as ALERT crime system and Vicinity business portal, to support the organisation

Where you'll work

The Forum
Millennium Plain
Norwich
NR2 1TF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SWARM APPRENTICESHIPS C.I.C

Training course

Associate project manager (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use project monitoring and reporting techniques to track, interpret and report on performance.
  • Manage and engage with stakeholders.
  • Influence and negotiate with others to create a positive outcome for the project.
  • Resolve conflict as and when required with stakeholders within limits of responsibility.
  • Adapt communications to different stakeholders.
  • Communicate and support the project vision, to ensure buy in to the project objectives.
  • Collate and analyse information and provide input to support negotiations relating to project objectives.
  • Monitor and analyse project budgets.
  • Review and provide feedback on a project business case to ensure the project remains valid.
  • Apply change control processes to support the management of project scope.
  • Evaluate an integrated project management plan to provide recommendations on areas for improvement.
  • Prepare, monitor, and schedule activities that contribute to the delivery of the overall project schedule and objectives.
  • Evaluate and make recommendations on the risk management plan to threats to delivery and recommend solutions.
  • Identify and monitor project risks and issues; and plan and implement responses to them.
  • Deliver a Quality Management Plan which contributes to quality control processes.
  • Use an organisation’s continual improvement process including lessons learned to improve performance.
  • Support the preparation or maintenance of a resource management plan for project activities.
  • Work with stakeholders to deliver the project.
  • Use digital tools and software to meet project objectives for example research, collaboration, presentations, and resolution of problems.
  • Provide underpinning data to support the written submission through the governance process.
  • Work within the approved project budget.
  • Ensure that integrated schedules support critical path analysis, interface management, resource forecasting and risk management.
  • Apply relevant legislation, regulations, codes of practice, and ethical guidance where appropriate to their work.
  • Use data to inform decisions on actions to take to mitigate risks on project.
  • Use configuration management and change control to schedule and maintain projects.
  • Manages resources through the project lifecycle.
  • Use project monitoring and reporting techniques to track, interpret and report on performance.
  • Manage and engage with stakeholders.
  • Influence and negotiate with others to create a positive outcome for the project.
  • Resolve conflict as and when required with stakeholders within limits of responsibility.
  • Adapt communications to different stakeholders.
  • Communicate and support the project vision, to ensure buy in to the project objectives.
  • Collate and analyse information and provide input to support negotiations relating to project objectives.
  • Monitor and analyse project budgets.
  • Review and provide feedback on a project business case to ensure the project remains valid.
  • Apply change control processes to support the management of project scope.
  • Evaluate an integrated project management plan to provide recommendations on areas for improvement.
  • Prepare, monitor, and schedule activities that contribute to the delivery of the overall project schedule and objectives.
  • Evaluate and make recommendations on the risk management plan to threats to delivery and recommend solutions.
  • Identify and monitor project risks and issues; and plan and implement responses to them.
  • Deliver a Quality Management Plan which contributes to quality control processes.
  • Use an organisation’s continual improvement process including lessons learned to improve performance.
  • Support the preparation or maintenance of a resource management plan for project activities.
  • Work with stakeholders to deliver the project.
  • Use digital tools and software to meet project objectives for example research, collaboration, presentations, and resolution of problems.
  • Provide underpinning data to support the written submission through the governance process.
  • Work within the approved project budget.
  • Ensure that integrated schedules support critical path analysis, interface management, resource forecasting and risk management.
  • Apply relevant legislation, regulations, codes of practice, and ethical guidance where appropriate to their work.
  • Use data to inform decisions on actions to take to mitigate risks on project.
  • Use configuration management and change control to schedule and maintain projects.
  • Manages resources through the project lifecycle.

Training schedule

Training will be provided with Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 4 Associate Project Manager qualification.

This apprenticeship will take around 18 months to complete with assessments. The apprentice is required to complete a minimum of 6 hours per week during working hours, working towards achieving the qualification. A tutor will conduct training sessions once a month, where the apprentice will be allocated tasks to be completed during working hours.

Requirements

Essential qualifications

GCSE in:

5 GCSE at grades 9-5 including Maths & English (grade 5+)

A Level in:

• A Levels, BTEC, NVQ or equivalent qualification (grade n/a)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Logical
  • Team working
  • Creative
  • Initiative

Other requirements

Some flexibility around hours.

There is no set closing date and start date as yet, but dates given are approximate.

About this employer

Since 2012, Norwich BID has worked on behalf of local businesses to deliver a varied and comprehensive programme of projects that benefit the city. The organisation is funded, managed and led by those businesses and over the past decade, has delivered work that has had a demonstrably positive impact on people who live and work in Norwich. It represents a city-wide collaboration that continues to make a difference.

Norwich BID’s vision is to drive the sustainable success of Norwich’s business community and to help position the city as one of the most sought-after in the UK. The BID operates as a not-for-profit collective of local organisations working together to deliver the changes they want to see and to support the city’s progress.

All activity and investment undertaken by the BID is carried out on behalf of local businesses to help the city thrive. The organisation delivers a wide programme of work including management of the city’s official destination marketing body, VisitNorwich, as well as Norwich’s talent-attraction and inward-investment brand, Work in Norwich.

https://norwichbid.co.uk/ (opens in new tab)

Company benefits

After successful completion, there is the potential for a permanent position depending on conditions such as performance and business situation

The core working hours will be 37.5 hours per week, 9AM to 5PM, Monday to Friday, (Some flexibility can be given and is need for the role, with possible out of hours work i.e. events).

Office based ideally (but once again some flexibility is possible with 3 days in the office minimum).

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

After successful completion of the apprenticeship, there is the potential for a permanent position depending on conditions such as performance and business situation.

Ask a question

The contact for this apprenticeship is:

SWARM APPRENTICESHIPS C.I.C

Harrison McLeod

harrison.mcleod@norwichbid.co.uk

The reference code for this apprenticeship is VAC2000049378.

Apply now

Closes in 20 days (Wednesday 23 September 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.