Business Administrator apprentice

MANDER AUCTIONEERS AND VALUERS OF NORWICH LTD

NORWICH (NR3 3AF)

Closes in 18 days (Thursday 10 September 2026 at 11:59pm)

Posted on 20 August 2026

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Contents

Summary

The role will be primarily office based at our Norwich auction house

Wage

£15,600 to £24,784.50, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am-5pm with a 30 minute lunch break. The applicant should be prepared to work the occasional Saturday auction day. This is usually one Saturday per month with a day in lieu during the week.

37 hours 30 minutes a week

Start date

Thursday 1 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Using a computer database and software,
  • Talking to customers on the phone and in person,
  • Editing photographs of the art and antiques that we sell,
  • Data entry,
  • Emailing and keeping the office organised.
  • Although the role is mainly office based, it will include some other general auction house work, such as product photography and helping to organise the saleroom ahead of an auction.
  • The apprentice will spend some time working with each member of staff to better understand the organisation as a whole.

Where you'll work

ST MARY COSLANY CHURCH
ST MARY'S PLAIN
NORWICH
NR3 3AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY COLLEGE NORWICH

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training to take place 1 day per week on day release to Norwich City College, Ipswich Rd Norwich NR2 2LJ

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Administrative skills
  • Team working

About this employer

Mander Auctioneers is an auction house based in a medieval church in Norwich, selling art, antiques, jewellery and other chattels. It provides professional valuations for probate, holds regular auctions and offers house clearance services. 

http://www.manderauctions.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

There is a strong potential for employment after the apprenticeship. The ideal applicant will be able to be fully responsible for their administrative tasks and be looking to be able to help in other areas, such as photography or cataloguing, at the end of their apprenticeship.

Ask a question

The contact for this apprenticeship is:

CITY COLLEGE NORWICH

The reference code for this apprenticeship is VAC2000049373.

Apply now

Closes in 18 days (Thursday 10 September 2026 at 11:59pm)