Recruitment & Onboarding Administrator Apprenticeship

The Royal Marsden NHS Foundation Trust

Wallington (SM6 0DX)

Closes in 6 days (Wednesday 26 August 2026)

Posted on 19 August 2026

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Summary

Supported by the Recruitment Team Leader, you will be responsible for undertaking safe and fair recruitment, maintaining a customer focused approach while responding to a high volume of queries, ensuring that all candidates have a positive recruitment and onboarding experience.

Wage

£30,630 a year

Minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Full time- 37.5 hours per week. You will be based in Wallington, with travel to our Sutton and Chelsea sites when required.

37 hours a week

Start date

Thursday 1 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main duties of the job:

  • To contribute to the provision of a high quality comprehensive recruitment service, ensuring the timely appointment to vacancies across all (non-medical) staff groups which is consistent with Trust policy, legislative requirements and best practice 
  • Ensure delivery of recruitment team’s key performance Indicators (KPI’s) relating to recruitment time lines of service level agreement
  • To deliver exceptional customer service to all services within the Trust
  • The post holder will usually be the initial point of contact with members of the general public interested in working for the organisation
  • Provide support and guidance to all managers on recruitment and onboarding related activities, transactional issues and concerns

Where you'll work

Carew House
Railway Approach
Wallington
SM6 0DX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Or equivalent (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

The Royal Marsden NHS Trust is the largest comprehensive cancer centre in Europe with a national and international reputation for high quality patient care, research & development and education. It is situated on 3 sites; two in Central London and one at Sutton in Surrey.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The ideal candidate will have an excellent attention to detail,  good IT skills and a keen interest in recruitment and a career in Human Resources.

In return, we will support your professional development and provide on-going support and training. You will be based in Wallington, with travel to our Sutton and Chelsea sites when required.

Apprenticeships at The Royal Marsden follow a partnership model between you and the organisation. This means you will be working, studying, and learning a new role all at once. It is a rewarding and demanding opportunity that requires dedication, flexibility, and strong personal motivation. You will be working towards a CIPD qualification. 

Please note this role may close early due to number of applications. 

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

The reference code for this apprenticeship is VAC2000049075.

Apply now

Closes in 6 days (Wednesday 26 August 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.