Apprentice Recruitment Office Administrator / Receptionist
SITE OPERATIVE SOLUTIONS LTD
UPMINSTER (RM14 1TH)
Closes in 9 days (Sunday 30 August 2026 at 11:59pm)
Posted on 20 August 2026
Contents
Summary
Office and Recruitment administrator covering administration, reception, facilities and recruitment support. Gaining hands on experience and development into a Recruitment Resourcer.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8:30am to 5:30pm
40 hours a week
- Start date
-
Monday 21 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
General Office Support:
- Primary contact for telephone systems and reception
- Welcome visitors to the offices and organise refreshments
- General office correspondence
- Assisting document control system
- Co-ordination of corporate events
- General office housekeeping, paper towel holders and photocopiers/printer paper levels, office supplies etc.
- Additional Ad-hoc duties required by the company
Recruitment Administration:
- Managing weekly correspondence relating to starters and finishers on a weekly basis between departments
- “Recruitment” e-mail monitoring, responding to queries and new registrations
- Registering of Candidates on CRM and CV uploading
- Vacancy management - White board to be updated daily/weekly (when required)
- Supporting the recruitment team with candidate administration and communication within the recruitment process
- Undertake reference checks (when required)
- General correspondence for operatives i.e., contracts, pay increases, work orders, mortgage letters etc.
- Develop an understanding of candidate sourcing and job requirements
- Candidate call rounds relating to profile updates, availability and job suitability
- Provide admin support for tenders (when required)
Recruitment Resourcer:
- Learn, through support and exposure, how to resource suitable candidates for a wide variety of roles
- Running adverts, social media posts and sending mail shots for live jobs
- Reviewing CVs against vacancy requirements
- Maintaining and updating candidate records on the CRM
- Gain a good understanding on necessary qualifications, cards and tickets for the industry we work in
- Creating searches and talent pools for trades
- Sourcing candidates and attraction
- Providing support to the recruitment team in filling live vacancies
Training Administration (when required):
- Booking relevant Training Courses for Rail operatives with approved Training Consultants, ensuring operatives receive confirmation of course details and collate and record all booked courses
- Handle payment for courses and instruct payroll of deductions for existing operatives
Where you'll work
FOLKES FARM
FOLKES LANE
UPMINSTER
RM14 1TH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NEWHAM COLLEGE OF FURTHER EDUCATION
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
This apprentice is delivered as a weekly day release at our campus in Stratford, E15. You will need to attend college once a week.
- Level 3 Business Administrator Standard
- Behaviour, Skills and Knowledge
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
This role is based in Upminster, it is difficult to get to the offices by public transport. The ideal candidate will hold a full UK driving licence and have access to own vehicle.
About this employer
In business since 2001, Site Operative Solutions Ltd. (SOS Group) have been successfully supplying all levels of technical personnel to support major contracts within the Rail, Utility, Renewable Energy, Nuclear and Construction sectors.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There is an opportunity to secure a permanent position at the end of successfully completing the apprenticeship with scope to progress throughout the company.
Ask a question
The contact for this apprenticeship is:
NEWHAM COLLEGE OF FURTHER EDUCATION
The reference code for this apprenticeship is VAC2000048716.
Apply now
Closes in 9 days (Sunday 30 August 2026 at 11:59pm)