Business Administrator Apprentice

BIRMINGHAM ELECTRICAL TRAINING LTD

BIRMINGHAM (B19 3NR)

Closes in 7 days (Monday 31 August 2026 at 11:59pm)

Posted on 21 August 2026

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Summary

Join our Business Administration Apprenticeship to gain practical skills and kickstart your career. Learn administrative tasks, support team projects, and grow professionally. Apply now to become an essential asset in business operations.

Wage

£16,432 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

If aged 19 or over after 12 months of employment, you will then be paid the National Minimum Wage for your age.

Training course
Business administrator (level 3)
Hours
Monday- Thursday 8.00am- 4.30pm Friday 8.00am- 4.00pm

39 hours 30 minutes a week

Start date

Monday 7 September 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Reception Duties, welcome customers, visitors, and issue with Passes
  • Preparing course lunch and refreshments for courses
  • Dealing with telephone calls and directing them to the relevant members of staff
  • Set up Laptops and Invigilation for online assessments and City & Guilds exams
  • Prepare rooms for courses/meetings and make sure they are adequately resourced and maintained during the day
  • Preparing Apprentice & Course Delegate information packs · Copying, Printing, Binding, and scanning
  • To prepare all paperwork for courses, i.e. course handouts and information packs.
  • Filing
  • Binding and laminating of course and college material when required.
  • Updating & Filing Student Records
  • Supporting Tutors and Training Officers with admin requests 
  • Collecting Registers each morning
  • Take Credit Card Payments for Student Stationary or Exam Resits
  • Issue delegates attending courses name badges on arrival 
  • Preparing literature for school events and attending school events with Recruitment Manager
  • Assisting Recruitment Manager with the recruitment process ·
  • Support Directors with social media and content creation

Where you'll work

34 BREARLEY STREET
HOCKLEY
BIRMINGHAM
B19 3NR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF ENGLAND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprentice will have an assigned Educator from Heart of England Training

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Non judgemental

Other requirements

Things to consider:

  • Enhanced DBS
  • Location of our Site
  • Working with young people

About this employer

Electrical Apprenticeship Training Provider

https://hoet.co.uk/apprenticeships-vacancies/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Louisa Barby

Apprenticeshiprecruitment@hoet.co.uk

01788568425

The reference code for this apprenticeship is VAC2000048702.

Apply now

Closes in 7 days (Monday 31 August 2026 at 11:59pm)