Level 3 Apprentice Data Technician

Sandwell Metropolitan Borough Council

Oldbury (B69 3DB)

Closes in 15 days (Monday 31 August 2026 at 11:59pm)

Posted on 14 August 2026


Summary

Are you interested in data and technology? Join Sandwell Council's School Attendance Support Service as a Level 3 Data Technician Apprentice, where you'll gain hands-on experience collecting, managing and analysing data, producing reports and dashboards, and supporting service improvements while earning a nationally recognised qualification.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Data technician (level 3)
Hours
Monday to Friday - between the hours of 8am - 5pm.

37 hours a week

Start date

Monday 19 October 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your main duties and responsibilities will include:

  • Support the production of reports and dashboards to monitor service performance.
  • Collect, check and input performance and service data accurately.
  • Learn to use council systems and software to retrieve and analyse information.
  • Assist in maintaining accurate, up-to-date and secure data records.
  • Help document processes and maintain records of data and reporting activities.
  • Work with colleagues across different teams to share information and improve data quality.
  • Support projects and initiatives that contribute to service improvement.
  • Develop an understanding of data protection, information governance and confidentiality requirements.
  • Participate in team meetings and training activities.
  • Promote equality, diversity and inclusion in all aspects of your work.
  • Comply with health and safety policies and procedures at all times.

Where you'll work

Freeth Street
Oldbury
B69 3DB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

QA LIMITED

Training course

Data technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select and migrate data from already identified sources.
  • Format and save datasets.
  • Summarise, analyse and explain gathered data.
  • Combine data sets from multiple sources and present in format appropriate to the task.
  • Use tools and/or apply basic statistical methods to identify trends and patterns in data.
  • Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
  • Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
  • Demonstrate the different ways of communicating meaning from data in line with audience requirements.
  • Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
  • Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
  • Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
  • Parse data against standard formats, and test and assess confidence in the data and its integrity.
  • Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
  • Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
  • Follows equity, diversity and inclusion policies in the organisation for a common goal.
  • Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.
  • Select and migrate data from already identified sources.
  • Format and save datasets.
  • Summarise, analyse and explain gathered data.
  • Combine data sets from multiple sources and present in format appropriate to the task.
  • Use tools and/or apply basic statistical methods to identify trends and patterns in data.
  • Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
  • Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
  • Demonstrate the different ways of communicating meaning from data in line with audience requirements.
  • Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
  • Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
  • Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
  • Parse data against standard formats, and test and assess confidence in the data and its integrity.
  • Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
  • Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
  • Follows equity, diversity and inclusion policies in the organisation for a common goal.
  • Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.

Training schedule

At the end, you will gain a Level 3 Data Technician apprenticeship qualification.

The apprenticeship will also include a proportion of 20% off-the-job training and a robust programme of mandatory apprentice training provided by Sandwell Council to include: Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity. 

Requirements

Essential qualifications

GCSE in:

  • English Language (grade A-C/9-4 /L2 equivalent)
  • Maths (grade A-C/9-4 /L2 equivalent)
  • one other subject outside of English Lang. & Maths (grade A-C/9-4 /L2 equivalent)

Desirable qualifications

GCSE in:

IT (grade A-C/9-4 /L2 equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Willingness to learn
  • Reliable and trustworthy
  • Self-motivated
  • Positive and enthusiastic
  • Able to follow instructions
  • Maintain confidentiality
  • Excellent IT Skills
  • Methodical

Other requirements

A genuine interest in data, IT, and problem-solving as you will be working at a computer all day.  

A polite and friendly manner as you will be answering customer calls and expected to work in a professional manner representing the company at all times and required to multi-task. 

Attention to detail and accuracy are important requirements of the role.

You will need to balance your work responsibilities with apprenticeship learning and assessments.

The post involves handling sensitive information and maintaining confidentiality at all times.

About this employer

Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.

http://www.sandwell.gov.uk (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for. 

Ask a question

The contact for this apprenticeship is:

QA LIMITED

The reference code for this apprenticeship is VAC2000048344.

Apply now

Closes in 15 days (Monday 31 August 2026 at 11:59pm)