Business Administrator Apprenticeship
STUBBS PARKIN LIMITED
SOUTHPORT (PR9 0PG)
Closes in 17 days (Monday 31 August 2026 at 11:59pm)
Posted on 12 August 2026
Contents
Summary
This is an exciting role within a small, friendly, family run business. You will be the first point of contact within the business, working on our reception desk and dealing with clients to direct their initial enquiries, and chasing for books and reports.
- Wage
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£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 9.00am - 5.00pm.
35 hours a week
- Start date
-
Monday 14 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Administration Apprentice at Stubbs Parkin, you will play an important role in supporting the smooth day-to-day running of the practice.
You will work alongside experienced colleagues, gaining hands-on experience in client administration, office support and professional accountancy procedures, while developing your organisational, communication, customer service and digital skills.
- Provide reception and telephone support, greet clients and help manage appointments and diaries.
- Manage general office inboxes, post, scanning, filing and the digital document management system.
- Support the day-to-day running of the office, including meeting room preparation, couriers and ordering supplies.
- Support new client onboarding, including AML checks, HMRC authorisations and maintaining accurate client records.
- Assist with client administration, including obtaining missing information, signed documents and processing client submissions.
- Assist with secure file archiving and develop an understanding of confidentiality, compliance and office procedures within an accountancy practice.
Full training and support will be provided throughout the apprenticeship.
Where you'll work
55 HOGHTON STREET
SOUTHPORT
PR9 0PG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTHPORT EDUCATION GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Throughout the programme, apprentices will develop key workplace skills including IT, communication, record keeping, decision-making, planning and organisation, project management, and interpersonal skills. They will also build professional behaviours such as adaptability, responsibility, and professionalism.
Training is delivered primarily in the workplace by an assessor, with 20% off-the-job learning during contracted hours. The apprenticeship concludes with an End Point Assessment (EPA), comprising an online multiple-choice test, a portfolio-based interview, and a project or improvement process presentation.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Reliability
- Positive attitude
About this employer
Stubbs Parkin is a friendly, forward-thinking accountancy practice based in Southport. We work with a wide range of businesses and individuals, providing a personal and professional service across accounts, tax, payroll, bookkeeping and business advice. We pride ourselves on building strong relationships with our clients and taking the time to understand their individual needs.
As a growing practice, we offer a supportive and friendly working environment where everyone plays an important part in the team. This apprenticeship is a fantastic opportunity for someone who is looking to start their career in business administration, gain valuable practical experience and develop new skills while working alongside experienced professionals.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
We hope that the successful apprentice will develop into a valued long-term member of the Stubbs Parkin team. There will be opportunities to continue working with the practice after completing the apprenticeship, with the potential to take on increased responsibility as their skills and confidence develop.
The experience gained will provide a strong foundation for a career in business administration and the wider accountancy sector. We are committed to supporting their ongoing learning and development.
Ask a question
The contact for this apprenticeship is:
SOUTHPORT EDUCATION GROUP
The reference code for this apprenticeship is VAC2000047121.
Apply now
Closes in 17 days (Monday 31 August 2026 at 11:59pm)