Business Administrator (Knowledge Team) Apprentice
FORSTERS LLP
London (W1U 3BW)
Closes in 16 days (Monday 24 August 2026)
Posted on 7 August 2026
Contents
Summary
The opportunity to support the Knowledge team within a professional services environment. You'll provide administrative support, help improve processes, work with a range of stakeholders and develop valuable skills in organisation, communication, teamwork, IT and problem-solving while gaining a recognised qualification
- Wage
-
£27,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm
37 hours 30 minutes a week
- Start date
-
Friday 30 October 2026
- Duration
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1 year 2 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
BUSINESS ADMINISTRATION SUPPORT
- Providing day-to-day administrative support to the team carrying out a wide range of tasks, including arranging and supporting meetings and ensuring queries are handled promptly and professionally.
Producing, formatting and maintaining documents, intranet pages, spreadsheets and presentations using Microsoft Office applications. - Maintaining accurate records and filing systems, ensuring information is easy to locate and kept up to date.
Supporting the coordination of internal processes and workflows to help the team operate efficiently. - Assisting with data entry, reporting and basic analysis to support decision-making.
- Processing invoices, expense claims or purchase orders in line with firm procedures.
COMMUNICATION AND CUSTOMER SERVICE
- Acting as a first point of contact for colleagues and external contacts, providing a helpful and professional service. - Communicating effectively with stakeholders at all levels, adapting style as appropriate.
- Supporting internal communications, including updating intranet resources and circulating information as required.
CONTINUOUS IMPROVEMENT AND TEAM SUPPORT
- Identifying opportunities to improve administrative processes and ways of working.
- Supporting team projects and contributing ideas where appropriate.
- Working collaboratively with colleagues across teams to support shared business objectives, responsible business objectives and the firm’s values.
- Developing an understanding of relevant policies, procedures and compliance requirements.
Where you'll work
22 Baker Street
London
W1U 3BW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LDN APPRENTICESHIPS LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
To meet the requirements of the Level 3 Business Administrator Apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
- Formal training, including online learning and internal learning events
- 1-2-1s with your coach and line manager
- Observing and shadowing colleagues
- Writing up learning reflections for your portfolio
Requirements
Essential qualifications
GCSE in:
- English (grade 4-9 or A*-C)
- Maths (grade 9 - 4 or A* - C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Creative
About this employer
Forsters is a Mayfair-based law firm which delivers exceptional legal results to its clients who are principally from the real estate and private wealth sectors. They believe their engaged and friendly manner, combined with the delivery of concise, clear and commercially led advice, helps to build long-lasting relationships with their clients.
Forsters, located in one of the most beautiful and thriving parts of London, was founded as a genuine alternative to the City practices that dominate the legal profession. They are proud of their distinctive culture and strong values with a long history of undertaking CSR work and continue to expand their commitments in all CSR areas.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full-time employment could be offered to the right candidate
Ask a question
The contact for this apprenticeship is:
LDN APPRENTICESHIPS LTD
The reference code for this apprenticeship is VAC2000047034.
Apply now
Closes in 16 days (Monday 24 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.