Business Administrator Apprenticeship
Olympus Welding and Industrial Supplies
Grimsby (DN32 7BN)
Closes in 8 days (Friday 21 August 2026 at 11:59pm)
Posted on 10 August 2026
Contents
Summary
Join Olympus Welding Supplies as a Business Administrator Apprentice and gain valuable experience in a busy office environment. You'll develop administration, customer service and IT skills while supporting the team with enquiries, business systems, customer records and day-to-day office operations.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday-Friday 8am-4.30pm (30mins unpaid lunch).
40 hours a week
- Start date
-
Monday 5 October 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answer incoming telephone calls and direct enquiries to the appropriate member of the team.
- Respond to customer emails professionally and promptly.
- Provide excellent customer service to new and existing customers.
- Process customer enquiries and prepare quotations where appropriate.
- Use Sage software to process orders, update customer information and maintain accurate records.
- Support the migration of historical customer data onto a new customer system, ensuring information is accurate and up to date.
- Maintain electronic and paper filing systems in line with company procedures.
- Prepare business documents, letters and spreadsheets using Microsoft Office.
- Monitor shared inboxes and ensure enquiries are dealt with efficiently.
- Assist with order administration, invoicing and general office documentation.
- Update customer accounts and maintain accurate databases.
- Liaise with suppliers and internal colleagues to support the smooth running of the business.
- Carry out general administrative duties including scanning, photocopying and document management.
- Support stock administration and record keeping where required. Ensure all work is completed in accordance with company procedures and data protection requirements.
- Work collaboratively with colleagues and undertake any other reasonable duties to support the smooth running of the business.
Where you'll work
1 Railway Street
Grimsby
DN32 7BN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TEC PARTNERSHIP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administrator
- A bespoke programme of technical and vocational training
- Functional skills in Maths and English*if applicable
The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
Other requirements
Prior to applying please ensure you are able to get to and from this workplace within the operating hours.
Please be aware as the first part of the process you will be asked to complete a Learner Form and online assessments in English and maths. You will receive one to one Information, Advice and Guidance with one of the Learner Engagement Team.
About this employer
Olympus Welding Supplies is a local, family-run business with over 25 years of experience supplying welding equipment, consumables and engineering products to businesses across the UK. Serving both small businesses and multinational organisations, Olympus has built a reputation for excellent customer service, competitive pricing and expert technical support. As an Apprentice, you'll join a friendly and experienced team where you'll gain valuable workplace skills and play an important role in the day-to-day running of the business.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
- An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
- Transferable skills that are invaluable in the wider world of work.
Ask a question
The contact for this apprenticeship is:
TEC PARTNERSHIP
Charley or Claire
myapprenticeship@grimsby.ac.uk
The reference code for this apprenticeship is VAC2000046977.
Apply now
Closes in 8 days (Friday 21 August 2026 at 11:59pm)