Business admin/ Payroll, Compliance & Credit Control Apprentice

CARRINGTON BLAKE ENTERPRISE LTD

London (E14 9YQ)

Closes in 19 days (Wednesday 26 August 2026 at 11:59pm)

Posted on 6 August 2026

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Summary

We are looking for an apprentice that has the ability to learn, ambitious and extremely hard working. The role will suit a motivated individual with a high degree of attention to detail and a keen interest in working across a variety of activities within our businesses. 

• Wage:

  £16,640 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

  Salary : £8.00 per hour

  The pay may be negotiated and may rise after a probation period has been successfully completed.

• Training course: Business administrator (level 3)
• Hours: You will be required to work Monday to Friday, 09:00am - 5:00pm. However, you will be paid until 6:00pm to allow you to complete your apprenticeship course work.

  40 hours a week

• Start date:

  Thursday 27 August 2026

• Duration:

  1 year 6 months

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Job Responsibilities:

• Maintain and process a portfolio of client’s payrolls weekly, bi-weekly and monthly
• Deal with payroll queries from staff and contractors in a professional and timely manner
• Calculations of statutory payments and processing P45 and P60’s and other year-end reports
• Contacting customers over the telephone and via email with regards to potential new business
• Inbound/outbound customer service calls to our current clients, building relationships
• Analysis of pay summary and pay slips
• Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
• Downloading candidate timesheets
• Process AWR changes & placement extensions
• Teaching candidates how to submit timesheets on the online portals
• Chase unprocessed timesheets from workers
• Manage payment queries for candidates where applicable
• Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
• Providing references for previous candidates
• Manage task management schedules & task follow-up reporting
• Run daily and weekly reports
• Other tasks and duties as assigned from time to time
• Check bank statements daily for payments due into the company from clients, finance companies and insurers
• Ensure that all receipts and payments are placed in the credit control system
• Reconcile all transactions with the credit control system
• Ensure accurate and up to date client account files and database are kept
• Carryout credit control duties to ensure payments received for our services
• Invoicing for client services delivered in support of credit control
• Deal with external supplier queries, HMRC, DWP, courts and other agencies

Where you'll work

2nd Floor, Jack Dash House
2 Lawn Cl,
London
E14 9YQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship includes regular training with Juniper training organisation. At least 20% of your working hours will be spent training or studying.

More training information

Juniper Training ltd

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative

Other requirements

This is a fantastic role opportunity within a very progressive company. For this role, you will need:

• A consultative style approach with a confident and friendly telephone manner
• Excellent work ethic, ambition, and desire to succeed
• A good sense of humour - we are a friendly team and work hard to create a positive office culture and environment
• Brilliant time keeping
• Willing to learn and take training seriously to succeed and achieve

About this employer

Based in London, with over 20 years of experience, Happie Group is one of the UK’s leading payroll companies offering a range of payroll services.
Our clients can be assured that we operate a secure and confidential operation when we deal with their payroll systems. Happie Group is a payroll company that prides itself on being able to react quickly and efficiently, our robust processing system means that we can handle large variances of labour.

Happie Group is not a faceless payroll bureau – we work in partnership with our clients to develop an area of their business that is often overlooked.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

A permanent position for the right person.

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Nikol Rainbank

nikol.rainbank@junipertraining.co.uk

07719018894

The reference code for this apprenticeship is VAC2000046748.

Apply now

Closes in 19 days (Wednesday 26 August 2026 at 11:59pm)