Business Support Administration Assistant Apprentice

WOODLAND COMMERCIAL LTD

SUNBURY ON THAMES (TW16 7EF)

Closes in 21 days (Friday 4 September 2026 at 11:59pm)

Posted on 13 August 2026

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Summary

Woodland Commercial LTD is seeking an enthusiastic business administrator. The apprentice will assist with general day to day office duties answering the telephone and forwarding calls to the right department as well as providing administration support for Contracts Manger’s and Managing Director.

Wage

£14,976 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9:00am - 5:00pm.

36 hours a week

Start date

Friday 11 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering telephone calls and following up with relevant action
  • Sending and responding to emails
  • Preparing and typing up letters and quotes to clients
  • Setting up and updating new jobs/ quotes on our internal electronic database (CIS / Pegasus).
  • Maintaining filing; paper and electronic records
  • Ordering materials from multiple suppliers and sourcing new suppliers
  • Assisting in the preparation of tenders and submitting to a deadline on electronic portal
  • Liaise with company suppliers to place orders, chase up delivery dates, arrange deliveries /collections, etc, whilst keeping Contracts Mangers /MD updated
  • Ability to communicate with all staff in the office and on site
  • Reviewing the labour board each day with the Contracts Manager / MD and texting staff job details
  • Flexibility to undertake various ad-hoc administrative tasks as required

Where you'll work

117 WINDMILL ROAD
SUNBURY ON THAMES
TW16 7EF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

M I T SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • GCSE English (grade 4/C)
  • Mathematics (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative

About this employer

With over 30 years’ experience, Woodland Commercial Limited is a privately owned main contractor delivering residential, commercial, healthcare and education projects across London and the South. We also provide specialist insurance reinstatement services, working closely with loss adjusters, surveyors and insurers to restore properties efficiently and with care.

https://www.woodlandcommercial.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Upon completion of the apprenticeship, you can progress your way up to Management level

Ask a question

The contact for this apprenticeship is:

M I T SKILLS LIMITED

Deniz Atilgan

deniz.atilgan@mitskills.com

0300 303 2225

The reference code for this apprenticeship is VAC2000046649.

Apply now

Closes in 21 days (Friday 4 September 2026 at 11:59pm)