Transport Planning Assistant Apprentice
SORTERA LIMITED
Harlow (CM20 2DP)
Closes in 20 days (Friday 28 August 2026 at 11:59pm)
Posted on 5 August 2026
Contents
Summary
Level 2 Traffic Operator Apprentice is build to support traffic teams in the transport and logistics sector, helping ensure the safe and efficient movement of vehicles and goods. The role combines practical experience with training.
- Wage
-
£28,000 a year
- Training course
- Traffic operator (level 2)
- Hours
-
Monday- Friday, 7:00am- 5:00pm
45 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 1 month
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Transport Planning Assistant apprentice will support the day-to-day operation of the Harlow Transport Office, helping to ensure the Company's HGV fleet and drivers operate safely and in accordance with relevant transport legislation and compliance requirements.
Working under the supervision of the Depot Transport Manager, the apprentice will develop practical experience in driver compliance, tachograph analysis, vehicle documentation, accident investigation and transport administration. The role will involve regular communication with drivers, planners, workshops and other operational colleagues.
Where you'll work
6A Maple River Industrial Estate
River Way
Harlow
CM20 2DP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRS TRAINING LIMITED
Training course
Traffic operator (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
- Comply with health and safety when working.
- Follow company policy, processes and standard operating procedures.
- Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
- Plan multiple drop routes and jobs.
- Inputting customer jobs for collection and delivery.
- Track job progress.
- Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
- Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
- Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
- Optimises routes, vehicle type and loading.
- Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
- Arrange the maintenance and inspection of the vehicle.
- Use technology, and systems. General data protection regulation (GDPR). Cyber security.
- Use the traffic management system or other relevant systems, to add, and update customer job requirements.
- Conduct a briefing or debriefing session with colleagues.
- Communicate in writing with others for example, internal and external customers, colleagues, and managers.
- Communicate with others verbally for example, internal and external customers, colleagues, and managers.
- Manage customer queries and complaints.
- Apply the company’s service standards for internal and external customer services.
- Escalate issues, for example, driver infringements and non-operational procedures.
- Apply team working and wellbeing principles.
- Apply equity, diversity, and inclusion principles in the workplace.
- Carry out and record learning and development activities.
- Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
- Comply with health and safety when working.
- Follow company policy, processes and standard operating procedures.
- Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
- Plan multiple drop routes and jobs.
- Inputting customer jobs for collection and delivery.
- Track job progress.
- Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
- Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
- Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
- Optimises routes, vehicle type and loading.
- Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
- Arrange the maintenance and inspection of the vehicle.
- Use technology, and systems. General data protection regulation (GDPR). Cyber security.
- Use the traffic management system or other relevant systems, to add, and update customer job requirements.
- Conduct a briefing or debriefing session with colleagues.
- Communicate in writing with others for example, internal and external customers, colleagues, and managers.
- Communicate with others verbally for example, internal and external customers, colleagues, and managers.
- Manage customer queries and complaints.
- Apply the company’s service standards for internal and external customer services.
- Escalate issues, for example, driver infringements and non-operational procedures.
- Apply team working and wellbeing principles.
- Apply equity, diversity, and inclusion principles in the workplace.
- Carry out and record learning and development activities.
Training schedule
The apprenticeship includes regular training with an award winning training provider TRS Training. You will attend monthly online sessions and you'll gain new skills and work alongside experienced staff whilst completing your 13-month, Level 2 apprenticeship.
More training information
TRS Training will provide monthly online sessions. Your apprenticeship will be completed by units that you need to submit throughout your employment and should take around 13 months to complete.
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4 (or C))
- Mathematics (grade Grade 4 (or C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
About this employer
Sortera is London’s largest specialist construction waste management company. Every day, our people work with thousands of customers to support positive outcomes for both the environment and wider society.
We provide waste management and recycling solutions for the construction, infrastructure and industrial sectors, focusing on converting residual materials into valuable resources through reuse, recycling and energy recovery.
At Sortera, we are committed to making a positive contribution to the environment and to the communities in which we operate.
https://www.sortera.co.uk/ (opens in new tab)
Company benefits
Perkbox discounts and wellbeing benefits
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Following successful completion of the apprenticeship, the anticipated progression route is to continue professional development by working towards the Transport Manager Certificate of Professional Competence (CPC).
Ask a question
The contact for this apprenticeship is:
TRS TRAINING LIMITED
The reference code for this apprenticeship is VAC2000046570.
Apply now
Closes in 20 days (Friday 28 August 2026 at 11:59pm)