Business Administrator Apprentice

EUROPEAN INFORMATION TECHNOLOGY LTD

Dartford (DA1 4TQ)

Closes in 30 days (Saturday 5 September 2026)

Posted on 5 August 2026

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Summary

This varied role combines sales support, customer onboarding, account management and partner relationship management. You will play a key part in supporting our growing sales team. 

This an exciting opportunity for someone who enjoys working in a fast-paced environment where they can genuinely make a difference.

• Wage:

  £16,640 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

  Bonus opportunities based on sales activity

  Salary increasing in year 2

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 9:00am - 5:30pm.

  40 hours a week

• Start date:

  Monday 21 September 2026

• Duration:

  1 year 3 months

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Support the sales team with day-to-day administration and customer enquiries
• Manage partner and merchant onboarding from initial contract through to successful deployment
• Send and manage DocuSign onboarding documentation for partners and merchants
• Process terminal, hardware and EPOS orders accurately and efficiently
• Ensure partners and merchants are correctly configured within the EIT Payment Hub platform
• Maintain partner records, commission structures and onboarding documentation
• Conduct concierge setup calls for new EPOS customers, providing training and ensuring successful implementation
• Support merchants during onboarding via AgentHub (Worldpay), Cashflows and Revolution for Clover
• Build strong relationships with partners, merchants and suppliers
• Manage customer renewals and proactively identify opportunities to upsell additional products and services
• Handle acquiring contract administration, chasing outstanding documentation where required
• Liaise with internal departments to ensure projects are completed efficiently
• Provide first-class customer service throughout the customer journey
• Assist with general office administration and support business requirements as requested by your line manager

Where you'll work

Water House, Texcel Business Park
Thames Road, Crayford
Dartford
DA1 4TQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE LINK TRAINING ACADEMY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The training will be delivered weekly / bi-weekly through MS Teams from the workplace.

More training information

The Link Training will provide the training. You will be provided with a named tutor and progress coach who will support you through your apprenticeship learning.

Requirements

Desirable qualifications

GCSE in:

• English (grade A-C or 9-4)
• Maths (grade A-C or 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working

Other requirements

All applicants must have the right to live and work in the UK. Due to the nature of the business, you must be able to travel into the office for 5-days per week.

About this employer

EIT is a fast-growing technology company specialising in EPOS, payment solutions and managed technology services.

https://www.euroit.co.uk/ (opens in new tab)

Company benefits

• 23 days annual leave plus bank holidays
• Your birthday off
• Company laptop
• Remote access tools for occasional home working (where applicable)
• Group Stakeholder Pension following successful completion of probation
• WPA Cash Benefit Health Scheme following successful completion of probation, including mental health support
• Ongoing training, professional development, excellent opportunities for progression 

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion of the Business Administration Level 3 Apprenticeship, candidates will be encouraged to apply for a fulltime  Sales and Account Manager post.

Ask a question

The contact for this apprenticeship is:

THE LINK TRAINING ACADEMY LIMITED

The reference code for this apprenticeship is VAC2000046322.

Apply now

Closes in 30 days (Saturday 5 September 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.