Apprentice Insurance Practitioner (36449)

COBINE CARMELSON LTD

Waltham Cross (EN7 5DW)

Closes in 12 days (Friday 21 August 2026)

Posted on 4 August 2026


Summary

Join a growing insurance brokerage as an Apprentice Insurance Practitioner. Gain hands-on experience in claims, underwriting and client service while working towards a nationally recognised Level 3 qualification.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Insurance practitioner (level 3)
Hours
Monday - Friday 9am-5pm.

35 hours a week

Start date

Monday 31 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties in this role will include:

  • Support the team with day-to-day insurance administration and client queries
  • Learn how to process claims, policies and underwriting tasks
  • Develop skills in customer service, compliance and data handling
  • Work towards a Level 3 Insurance Practitioner qualification
  • Opportunity to progress into a permanent Insurance Practitioner role on completion
  • Full training and support provided throughout the apprenticeship
    We - Cobine Carmelson, You - the Apprentice, Training Provider - The Growth Company

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

  • More about this vacancy and any others you are suitable for
  • Any training you need to complete
  • What the next steps will be

Where you'll work

138 Cromwell Avenue
Cheshunt
Waltham Cross
EN7 5DW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE GROWTH COMPANY LIMITED

Training course

Insurance practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.
  • Identify potential claims fraud and determine the correct action to prevent loss.
  • Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
  • Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
  • Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
  • Gather and interpret relevant information to provide a return on insurance decisions.
  • Match client’s needs with available insurance products and services.
  • Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C/9-4)
  • Maths (grade A*-C/9-4)

A Level in:

Customer Service (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • IT skills
  • Team working
  • Willing to learn
  • Polite
  • Hardworking
  • Takes responsibility
  • Knowledge of Microsoft Office
  • Excellent telephone manner

About this employer

Cobine Carmelson is an insurance brokerage providing tailored insurance solutions to clients.

Jason Cobine set up the business after 19 years with 6 different insurance brokers.

From looking after corporates for one of the three biggest brokers in the World to helping local businesses and property owners his ethos has always been the same – get the claims paid. This 20 minute video interview explains why Cobine Carmelson is unique in making this happen.

Having decided to concentrate on providing a face to face service, especially if claims occur, feedback has been unanimous.Testimonials offer “living proof” as clients explain what this service does for them.

The “back office administration” is handled by some of the highest quality providers in the UK. You’ll notice that every time you make contact, by whatever means you choose. You will always be asked when you would like to hear from them. And like magic, it happens. We want you to feel totally reassurred and sleep at night.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Possible progression within the company and progression onto the next level apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE GROWTH COMPANY LIMITED

The reference code for this apprenticeship is VAC2000046001.

Apply now

Closes in 12 days (Friday 21 August 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.