Business Administrator Apprenticeship
The Oak Theatre
Lancashire (L40 9RQ)
Closes in 25 days (Monday 24 August 2026 at 11:59pm)
Posted on 29 July 2026
Contents
Summary
Support the Admissions Manager with administrative tasks
Deliver administrative support for online and email bookings for our sports camps and correspond with parents. Be willing to assist the team with operational duties. Support our Theatre Manager and Technician with theatre bookings and front of house duties.
- Wage
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£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Core working hours are 9.00am - 4.30pm. Some flexibility may be required to support events and venue hires, and any variations to working hours will be agreed with the successful candidate.
30 hours a week
- Start date
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Wednesday 2 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support the Admissions Manager with administrative tasks
- Deliver administrative support for online and email bookings for our sports camps and correspond with parents
- Be willing to assist the team with operational duties
- Support our Theatre Manager and Technician with theatre bookings and front of house duties
- Help our team to promote our shows locally
Where you'll work
The Oak Theatre Scarisbrick Hall
Southport Road Scarisbrick
Lancashire
L40 9RQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTHPORT EDUCATION GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
We will train the apprentice in front of house theatre procedures, TicketSolve and admissions administrative software systems. Other team training will also be provided. Throughout the programme, apprentices will develop key workplace skills including IT, communication, record keeping, decision-making, planning and organisation, project management, and interpersonal skills. They will also build professional behaviours such as adaptability, responsibility, and professionalism.
Training is delivered primarily in the workplace by an assessor, with 20% off-the-job learning during contracted hours. The apprenticeship concludes with an End Point Assessment (EPA), comprising an online multiple-choice test, a portfolio-based interview, and a project or improvement process presentation.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
About this employer
Scarisbrick Hall is a leading independent school, set within the splendour of a magnificent 19th‑century hall and its stunning estate. Here, you’ll join a warm, welcoming, and supportive team, driven by a shared commitment to growth, inspiring people and new audiences through sport, arts, theatre, alumni and local community. We are committed to expanding the reach of our exceptional brand all within an exceptional and truly unique setting.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Opportunities to learn and grow through job progression within the business.
Ask a question
The contact for this apprenticeship is:
SOUTHPORT EDUCATION GROUP
The reference code for this apprenticeship is VAC2000045486.
Apply now
Closes in 25 days (Monday 24 August 2026 at 11:59pm)