Web Developer / IT support Apprentice
Aztec Media
SOMERSET (BA21 5EA)
Closes in 24 days (Sunday 30 August 2026 at 11:59pm)
Posted on 3 August 2026
Contents
Summary
Join Aztec Media as a Web Developer / IT Support Apprentice. Working alongside our developer, you'll learn web design, build responsive websites, and provide everyday IT troubleshooting while completing The Odin Project's Full Stack JavaScript curriculum.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Information communications technician (level 3)
- Hours
-
Monday to Friday, 9am - 5pm.
37 hours 30 minutes a week
- Start date
-
Monday 7 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- The apprentice will work alongside the current developer, Charlie, supporting the design and build of responsive websites using HTML, CSS and JavaScript.
- Providing day-to-day IT support and troubleshooting, including resolving email issues, website problems and basic server queries.
- Assisting with website updates, testing and maintenance to ensure sites run smoothly across devices.
- Gradually taking on more complex development tasks as skills grow throughout the apprenticeship.
Where you'll work
8 BUCKLAND ROAD
PEN MILL TRADING ESTATE
YEOVIL
SOMERSET
BA21 5EA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
YEOVIL COLLEGE
Training course
Information communications technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades,either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
- Identify and scope the best solution informed by the system data associated with the task
- Test and evaluate the system's performance and compliance with customer requirements.
- Escalate non routine problems in line with procedures
- Use basic scripting to execute the relevant tasks for example PowerShell, Linux
- Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
- Apply the necessary security, in line with access and/or encryption requirements
- Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
- Test and evaluate network environments
- Monitor performance and usage of a network
- Deploy applications on a network
- Set up storage and data access for staff
- Apply necessary security measures, in line with access requirements to a network
- Carry out routine maintenance across network systems, ensuring organisational compliance
- Monitor network-related workloads including DNS and firewalls
- Install or undertake basic upgrades, either physically or remotely
- Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
- Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
- Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
- Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades,either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
Training schedule
The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the Information Communications Technician standard. On completion the apprentice will receive the Information Communications Technician Level 3 qualification.
More training information
Full day Yeovil College delivery onsite
Requirements
Essential qualifications
GCSE in:
- English (grade 9 – 4 / A* - C)
- Maths (grade 9 – 4 / A* - C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
You MUST be prepared to commit to your work and training for the duration of the apprenticeship. In some cases, you may be required to have a telephone interview with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment.
About this employer
Aztec Media is a collective of brilliant minds collaborating to create amazing ideas that deliver. Our Yeovil design studio is where our original thinking and creativity flourish. A fun, friendly and hardworking team on a mission to create award winning work.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship, there is the potential to progress into a permanent junior web developer or IT support role within Aztec Media, with opportunities to take on more advanced development work and greater responsibility as experience grows.
Ask a question
The contact for this apprenticeship is:
YEOVIL COLLEGE
Gabrielle Cobner
studentrecruitment@yeovil.ac.uk
01935845380
The reference code for this apprenticeship is VAC2000045288.
Apply now
Closes in 24 days (Sunday 30 August 2026 at 11:59pm)