Business Admin Apprentice
Caris Care Solutions
Newport Pagnell (MK16 9PY)
Closes in 14 days (Wednesday 12 August 2026 at 11:59pm)
Posted on 29 July 2026
Contents
Summary
Start your career with Caris Care as an Administrator Apprentice, gaining essential business and office skills in an exciting team. Learn to manage systems, support teams, and deliver excellent service while working towards a nationally recognised qualification.
- Wage
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£15,600 to £24,784.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday: 9:00 – 17:00.
37 hours 30 minutes a week
- Start date
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Monday 5 October 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Role and Responsibilities:
• General Administrative Support: Assist with day-to-day administrative tasks, including answering phone calls, responding to emails, and learning to use our business software.
• Data Entry and Documentation: Accurately input data into various systems and databases. Maintain and update records, files, and documents. Ensure confidentiality and data integrity.
• General – assisting others in all tasks related to customer service in order to learn all aspects of company procedures.
• Reception and Customer Service: Greet visitors, clients, and employees in a professional and friendly manner. Assist with inquiries, direct phone calls, and provide basic information or redirect as appropriate.
• Collaboration and Teamwork: Collaborate with colleagues and contribute to a positive work environment. Assist team members with projects, and other tasks as required.
• Continuous Learning and Development: Actively participate in training programs and development opportunities provided by the organisation. Seek feedback and demonstrate a willingness to learn and improve.
Where you'll work
Unit 229
The I Centre, Howard Way
Newport Pagnell
MK16 9PY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MILTON KEYNES COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training with Milton Keynes College.
Ongoing training, support and development with the employer.
Business Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4)
- Maths (grade 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Team working
- Initiative
Other requirements
To be eligible for this apprenticeship, you must meet the following residency criteria: You must have lived in the UK, the British Overseas Territories, or Crown Dependencies (Channel Islands and Isle of Man) for at least three years prior to the start of the apprenticeship.
5 GCSE’s Grade 4/C or above, including English and Maths or equivalent.
Level 3 qualification such as BTEC or A Level/s.
Predicted grades will be accepted. However, any offers made will be conditional, pending actual grades.
About this employer
Caris Care Solutions was founded on a simple premise: Care should be empowering.
Operating throughout Sheffield and South Yorkshire, we are a team of compassionate professionals dedicated to the highest standards of social care. We recognise that for many of our service users, the goal isn’t just “being looked after”—it is about being supported to look after themselves.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Opportunity to progress onto a higher apprenticeship for the successful candidate.
Ask a question
The contact for this apprenticeship is:
MILTON KEYNES COLLEGE
Apprenticeships
Apprenticeships@mkcollege.ac.uk
01908 637056
The reference code for this apprenticeship is VAC2000045224.
Apply now
Closes in 14 days (Wednesday 12 August 2026 at 11:59pm)