Business Administration Level 3 Apprentice

Gateshead Council

Gateshead (NE8 1HH)

Closes in 15 days (Wednesday 12 August 2026)

Posted on 28 July 2026


Summary

The Business Administration Apprentice will support the Corporate Asset Team in delivering a range of property and asset management functions. The role involves maintaining property records, supporting Community Asset Transfer projects, providing administrative support, managing data and documentation, and responding to enquiries. 

Training course
Business administrator (level 3)
Hours
37 hours per week Normal working hours will be in accordance with the Council's flexi-time scheme. The successful candidate will be required to attend their designated workplace and participate in off-the-job training.

37 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Maintain and update property and asset records within Council databases and systems.
  • Organise and manage property-related documents, including leases, licences, plans and legal agreements.
  • Carry out data quality checks to ensure property information is accurate and up to date
  • Maintain electronic and paper filing systems in line with Council procedures.
  • Assist with the administration of Community Asset Transfer enquiries and applications.
  • Maintain records and supporting documentation for Community Asset Transfers.
  • Support communication with community groups, voluntary organisations and Council services
  • Arrange meetings, consultations and site visits, and prepare associated documentation.
  • · Provide administrative support to the Corporate Asset Team, including managing emails, telephone calls and correspondence.
  • · Assist in the preparation of reports, presentations and spreadsheets, and support the gathering and reporting of property and asset information.
  • · Undertake any other duties appropriate to the level of the post.

Where you'll work

Civic Centre
Regent Street
Gateshead
NE8 1HH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GATESHEAD COUNCIL

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Initiative
  • Patience

About this employer

Gateshead Council deliver a wide range of services to residents, businesses and communities. We are committed to improving the quality of life for people in Gateshead and creating a place where everyone can thrive.

The Property Team manages the Council's land and property portfolio, helping to ensure that our assets support the delivery of services, community wellbeing and long-term economic growth. As an apprentice, you will join a supportive team and gain valuable experience while working towards a nationally recognised qualification.

At Gateshead Council, we value learning, development and innovation, and we are committed to helping our employees reach their full potential in a positive and inclusive working environment.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion of the apprenticeship, the postholder will have gained valuable experience in business administration, property data management, asset management and customer service within a local government environment.

The skills and experience gained may support progression into a range of roles, including Business Support Officer, Property Assistant, Asset Management Assistant, Property Data Officer or other administrative and operational roles across the Council.

The apprenticeship will also provide a foundation for further professional development and training within business administration, property and asset management, or local government services. Future employment opportunities will be subject to organisational requirements and recruitment processes at the time.

Ask a question

The contact for this apprenticeship is:

GATESHEAD COUNCIL

LsBusinessDevelopment@gateshead.gov.uk

0191 433 8727

The reference code for this apprenticeship is VAC2000045189.

Apply now

Closes in 15 days (Wednesday 12 August 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.