Business Administration Level 3 Apprenticeship
WOODFORD LIMITED
49 Landor Street (B8 1AG)
Closes on Monday 31 August 2026
Posted on 28 July 2026
Contents
Summary
Start your Business Administration apprenticeship and build valuable skills in a supportive team environment. You’ll gain hands-on experience across administration, customer service, stock management and business operations, while developing confidence, professional skills and a strong foundation for a successful career. Apply today!
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday 8am- 4pm (30 min lunch break)
37 hours 30 minutes a week
- Start date
-
Monday 7 September 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties will include:
- Answering incoming calls and responding to customer enquiries in a professional and friendly manner
- Providing general administrative support, including organising paperwork and maintaining accurate records
- Completing data entry tasks and updating internal systems with customer, order, and product information
- Following up on customer orders and deliveries to ensure a smooth service experience
- Supporting customers with queries and providing excellent customer service
- Updating the company website with new products, information, and content
- Supporting social media activity to promote products, increase engagement, and help drive sales
- Working closely with the wider team to support daily business operations and improve customer experience
Where you'll work
49 Landor Street
B8 1AG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE NVQ TRAINING CENTRE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Teaching and learning the skills, knowledge and behaviours within Business Administration
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- IT skills
- Organisation skills
- Patience
- Problem solving skills
- Resiliance
- Team working
Other requirements
- Have you considered hours / wages / location?
About this employer
Welcome to the Park Lane Beds exclusive mattress and bed collection, we hope you enjoy browsing through our extensive product range as much as we have enjoyed selectively creating it.At Park Lane beds we manufacture superior natural products sourcing all of our natural materials within Great Britain. Using only the finest Mohair, Silk, Wool, Cashmere, Bamboo & Cotton available for mattresses.
Our ever popular Cool Gel & Memory foam mattresses conform to the body offering great support and keeping you cool.
Made by highly skilled craftsmen with years of experience, our beds and mattresses not only offer great quality but also fantastic value for money.
At Park Lane Beds we know how important excellent customer service is, with dedicated sales and support staff waiting to assist.
We continually look for ways to make our products better, at Park Lane Beds innovation is key!
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Future prospects include opportunities for career progression within the company, continued development of administration and customer service skills, exposure to wider business operations, and the potential to progress into supervisory or managerial roles while building transferable skills for a long-term career in business administration.
Ask a question
The contact for this apprenticeship is:
THE NVQ TRAINING CENTRE LIMITED
Krystyna Nalomenko
Krystyna@apprenticeship-centre.co.uk
0845-223 5020
The reference code for this apprenticeship is VAC2000045101.
Apply now
Closes on Monday 31 August 2026
After signing in, you’ll apply for this apprenticeship on the company's website.