Business Administrator Apprentice
TRANSFORMING LIVES EDUCATIONAL TRUST
Northampton (NN6 7GZ)
Closes in 8 days (Thursday 6 August 2026)
Posted on 23 July 2026
Contents
Summary
Provide administrative support to the TLET Central Team and its various departments while developing the skills needed for a career in education administration.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 08.00 - 16.00
40 hours a week
- Start date
-
Monday 7 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answer telephone calls, take messages, welcome visitors and direct them to the appropriate member of staff
- Respond to emails or pass them to the relevant person
- Photocopy, scan, print and file documents; sort and distribute incoming post and prepare outgoing post
- Keep paper and electronic filing systems organised and up to date, and enter information accurately onto Trust systems
- Assist with ordering stationery and office supplies
- Help prepare meeting rooms and refreshments when required, and support meetings, events and administrative tasks as competence develops
- Support staff with administrative tasks and produce accurate letters, documents, records, correspondence and spreadsheets using Microsoft Office
- Keep the office tidy and well organised
- Use IT systems and handle data effectively, with exposure to relevant financial processes as competence develops
- Suggest improvements to business processes and support problem-solving activities as skills and confidence develop
- Communicate professionally, maintain accurate information and files, and demonstrate teamwork and collaborative working
- Follow Trust policies, including confidentiality, data protection and safeguarding processes
- Carry out any other reasonable administrative duties requested by the line manager
Where you'll work
Drift Drive
Northampton
NN6 7GZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SCCU LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
The successful applicant will be subject to an enhanced DBS check and other pre-employment checks.
About this employer
At Transforming Lives Educational Trust, we want to change the future.
Our academies are places where staff thrive and children flourish, equipped for a world of possibilities, and ready to make a difference to others.
https://www.tlet.org.uk/ (opens in new tab)
Company benefits
- Pension
- Employee Assistance Scheme
- Access to Blue Light Scheme
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Progression may include senior administration roles, business support, HR, school office leadership or a Level 4 School Business Manager apprenticeship
Ask a question
The contact for this apprenticeship is:
SCCU LTD
Amy
acorden@sccu.uk.com
The reference code for this apprenticeship is VAC2000044583.
Apply now
Closes in 8 days (Thursday 6 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.