Apprentice Administrator

The Old Post Office

Stoke-On-Trent (ST6 4JH)

Closes in 18 days (Sunday 9 August 2026 at 11:59pm)

Posted on 22 July 2026

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Summary

This is an excellent opportunity to develop your skills in a popular and expanding venue in Burslem. If you're looking to get hands on with the running of a business and learn from excellent mentors, this is the ideal apprenticeship to kick start your career.

• Wage:

  £15,600 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 8.00am - 4.00pm

  37 hours 30 minutes a week

• Start date:

  Monday 17 August 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As part of the apprenticeship you will assist in the day-to-day running of a popular venue in Burslem, working to develop your skills as part of the apprenticeship.

This will include things such as:

• Assisting in finance and accounts based tasks
• Conducting appropriate filing of documents
• Accurately maintaining company record data on things such as MS Excel
• Assisting in payroll activities
• Assisting in purchasing activities
• Any other tasks related to the office operations of the business

Where you'll work

The Old Post Office
12 Wedgwood Street
Stoke-On-Trent
ST6 4JH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STOKE ON TRENT COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

All training will take place in the workplace with visits conducted by a subject specialist Skills Coach to support

More training information

Although training will predominantly take place in the workplace, apprentices will be able to utilise student facilities at either of Stoke-on-Trent College's campuses (Burslem and Cauldon)

Requirements

Desirable qualifications

GCSE in:

• English (grade Grade C/4 or above)
• Maths (grade Grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Initiative

About this employer

The Old Post Office — once delivering letters, now delivering more than most. A proper pub / bar with draft beer, games, live music and something on every week.

Proudly owned by JLB Group.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Following completion of the apprenticeship, the right candidate will have the opportunity to stay on as a permanent member of staff

Ask a question

The contact for this apprenticeship is:

STOKE ON TRENT COLLEGE

The reference code for this apprenticeship is VAC2000044038.

Apply now

Closes in 18 days (Sunday 9 August 2026 at 11:59pm)