Training Administrator Apprentice
PB TRAINING SERVICES LTD
Birmingham (B6 4LH)
Closes in 8 days (Saturday 1 August 2026 at 11:59pm)
Posted on 21 July 2026
Contents
Summary
We are seeking a highly organised and detail-oriented Training Administrator to join our team. In this role, you will be responsible for providing administrative support to ensure the smooth and efficient operation of training programmes.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8.30am - 4.30pm
37 hours a week
- Start date
-
Friday 7 August 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
- Coordinate and schedule training sessions, including booking venues, arranging resources, and managing participant registrations
- Maintain accurate records of training programmes, schedules, and participant attendance
- Assist with the preparation of training materials and ensure all resources are available for trainers and participants
- Communicate with internal and external stakeholders regarding training schedules, updates, and changes
- Handle inquiries related to training programmes and provide customer service support to participants
- Process training-related documents, including invoices, contracts, and certificates
- Track and report on training outcomes, feedback, and evaluations
- Support trainers and facilitators with logistical arrangements, including technology setup and material distribution
- Ensure compliance with company policies and training standards
- Assist with the development and maintenance of training databases and systems
Where you'll work
213-215 Aston Road
Birmingham
B6 4LH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WALSALL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above)
- Maths (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
About this employer
PB Training Services Ltd was founded in 1998 by Father and son Bill and Paul Latham. We work closely with small to large infrastructures, and we provide health and safety training to a wide variety of different industries, such as construction including demolition, engineering, oil and gas, and education throughout the West Midlands.
Group CEO, Alex Latham and Paul have 23 years of health and safety experience between them and have attained a Graduate Membership with IOSH, OSHCR and a Fellowship status with the Royal Society for Public Health and the International Institute of Risk and Safety Management.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
A full-time permanent role within the company upon successful completion of apprenticeship.
Ask a question
The contact for this apprenticeship is:
WALSALL COLLEGE
Eleana Ewins
eewins@walsallcollege.ac.uk
The reference code for this apprenticeship is VAC2000043664.
Apply now
Closes in 8 days (Saturday 1 August 2026 at 11:59pm)