Business Administrator apprentice

TILBURY DOUGLAS CONSTRUCTION LIMITED

Newquay (TR7 2NF)

Closes in 27 days (Monday 10 August 2026 at 11:59pm)

Posted on 14 July 2026

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Summary

Tilbury Douglas Limited are offering an exciting opportunity to join their team as a Business Administrator apprentice! Gain the knowledge, skills and behaviours to kickstart your career.

Wage

£20,475 a year

Minimum wage rates (opens in new tab)

Salary increase after 12 months

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.00am - 4:30pm.

37 hours 30 minutes a week

Start date

Thursday 1 October 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide day-to-day administrative support to the project team and Office Manager
  • Draft letters, reports and standard documentation using Microsoft Word and other systems
  • Upload, download, register and manage project drawings and documents within Electronic Document Management Systems (EDMS)
  • Maintain accurate document logs and filing systems, ensuring information is current and accessible
  • Support meetings by preparing agendas, taking minutes and action notes, and distributing information as required
  • Assist in coordinating deadlines, prioritising tasks and ensuring activities are completed on time
  • Use project systems such as Asite, Dalux and Datascope to support document control and reporting
  • Welcome and assist visitors to the office or site in a professional manner
  • Manage stationery and office supplies, ensuring stock levels are maintained
  • Support project close-out activities, including collation and coordination of documentation
  • Assist with organising client events, meetings and internal team activities
  • Review administrative processes and suggest improvements to ways of working
  • Maintain confidentiality and professionalism at all times

Where you'll work

Address to Be Confirmed
Newquay
TR7 2NF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CORNWALL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will be working towards a Level 3 Apprenticeship Standard in Business Administrator.

This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace.

You will be expected to attend Cornwall College St Austell on a fortnightly basis, with additional attendance if functional skills are required.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Number skills
  • Team working
  • Initiative

Other requirements

We are based in a secure rural location that is different to the address provided on the vacancy, in the Newquay. Own transport is important. 

The right candidate will value confidentiality. 

About this employer

Tilbury Douglas is a leading UK building, fit-out, engineering and infrastructure company. We deliver vital projects across a range of sectors including health, education, water, defence, justice and civic and civil estate.

We’re more than just a construction company; we’re a community of people working together to deliver projects that matter. We value diversity, innovation and wellbeing, and we’re committed to developing our people at every stage of their careers. We are a Platinum Member of the 5% Club, reflecting our long-term commitment to earn-and-learn opportunities.

Our values guide everything we do:

  • Everyone has a voice
  • Do the right thing
  • Take pride in what you do
  • Bring better to life

https://www.tilburydouglas.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

There may be opportunities to progress onto a higher level apprenticeship on completion of this apprenticeship. 

Ask a question

The contact for this apprenticeship is:

CORNWALL COLLEGE

The reference code for this apprenticeship is VAC2000042165.

Apply now

Closes in 27 days (Monday 10 August 2026 at 11:59pm)