Business Administrator Apprentice - Receptionist (Salary £20,000)
EVOLVE ACADEMY LTD
Manchester (M4 4AE)
Closes in 25 days (Friday 7 August 2026)
Posted on 10 July 2026
Contents
Summary
An exciting opportunity for a Business Administrator Apprentice to join the team as the front of house coordinator for the City Centre Academy. As part of the role you will be delivering the highest level of customer service in welcoming learners and clients and facilitate the smooth day to day running of the academy.
- Wage
-
£20,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, from 9:00am to 5:00pm (30 minute break for lunch).
37 hours 30 minutes a week
- Start date
-
Monday 17 August 2026
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will need to be an excellent communicator, organised andthrive off providing exceptional customer services to clients, customers andstaff.
Main Duties:
- Meeting and greeting clients, learners and employers.
- Maintain an update record of all academy stock
- Maintaining a clean and inviting reception area and overall professional looking academy.
- Creating and pro-actively monitoring client appointments - by telephone, in person and online.
- Maintaining systems of learner attendance and activity.
- Consulting with customers via email and/or telephone.
- Booking potential candidates in for drop-in sessions.
- Supporting the induction of new candidates on programme
- Answering telephone quickly, warmly and efficiently
- Welcoming all academy visitors professionally.
- Promoting treatments and products to clients
- Ensuring the Academy is fully stocked with all training materials and academy supplies.
- Ensuring the academy is presentable throughout the day and all facilities are regularly checked and .
- Ensuring Retail products and promotions are displayed.
- Taking client bills
- Cashing up and completing necessary administration procedures
- Any other adhoc duties
Company Benefits:
- Workplace Pension Scheme
- Free hair and colour services
Where you'll work
2 New George Street
Manchester
M4 4AE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAMAR LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Leve 3 Apprenticeship standard.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- mat (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this employer
Evolve Academy are leading and innovative training provider of hairdressing and barbering programs operating across Greater Manchester.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon successful completion of the apprenticeship, there will be an opportunity to secure full-time employment.
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Damar Training
recruitment@damartraining.com
07566289979
The reference code for this apprenticeship is VAC2000041794.
Apply now
Closes in 25 days (Friday 7 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.