Data Analysis Apprentice

SUNDERLAND CARE AND SUPPORT LIMITED

Sunderland (SR2 9TQ)

Closes in 19 days (Monday 31 August 2026 at 11:59pm)

Posted on 12 August 2026

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Summary

The Data Analysis Apprentice supports the Quality Department collecting, analysing and reporting on service performance and quality data across SCAS. The role helps ensure services are safe, effective, compliant and always improving, while enabling the apprentice to develop practical data analysis skills along with a qualification.

Wage

£18,193 a year

Minimum wage rates (opens in new tab)

26 days annual leave plus bank holidays (pro rata)

Training course
Data analyst (level 4)
Hours
Mon-Fri 9am-5pm (pending approval)

37 hours a week

Start date

Thursday 1 October 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

  • Data Collection & Management
  • Support the collection, validation and maintenance of quality, performance and compliance data from multiple sources
    Assist with organising data sets relating to audits, inspections, incidents, complaints, safeguarding and service outcomes
    Ensure data is accurate, complete and stored in line with data protection and confidentiality requirements

Data Analysis & Reporting

  • Analyse data to identify trends, risks, areas of good practice and opportunities for improvement
  • Support the production of regular quality and performance reports for managers and senior colleagues
  • Help develop dashboards, charts and visual summaries using tools such as Excel, Power BI, Power Automate or similar systems
  • Assist in responding to data requests for internal reviews, inspections or regulatory purposes
  • Quality Improvement Support
  • Work with the Quality Team to support audits, reviews and improvement plans
  • Help monitor progress against quality action plans and key performance indicators (KPIs)
  • Contribute to learning from incidents, complaints and feedback through data analysis

Apprenticeship & Learning

  • Actively engage in the Data Analyst apprenticeship programme, completing required coursework and assessments
  • Apply learning directly to workplace tasks and projects
  • Attend training sessions, reviews and progress meetings with training providers and line managers

General:

  • Work collaboratively with colleagues across services, HR and operational teams
  • Communicate findings clearly and appropriately to non-technical audiences
  • Carry out other duties consistent with the role and level of responsibility

Where you'll work

Leechmere Centre
Claymere Road, Leechmere Industrial Estate
Sunderland
SR2 9TQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY OF SUNDERLAND COLLEGE

Training course

Data analyst (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use data systems securely to meet requirements and in line with organisational procedures and legislation including principles of Privacy by Design
  • implement the stages of the data analysis lifecycle
  • apply principles of data classification within data analysis activity
  • analyse data sets taking account of different data structures and database designs
  • assess the impact on user experience and domain context on data analysis activity
  • identify and escalate quality risks in data analysis with suggested mitigation or resolutions as appropriate
  • undertake customer requirements analysis and implement findings in data analytics planning and outputs
  • identify data sources and the risks and challenges to combination within data analysis activity
  • apply organizational architecture requirements to data analysis activities
  • apply statistical methodologies to data analysis tasks
  • apply predictive analytics in the collation and use of data
  • collaborate and communicate with a range of internal and external stakeholders using appropriate styles and behaviours to suit the audience
  • use a range of analytical techniques such as data mining, time series forecasting and modelling techniques to identify and predict trends and patterns in data
  • collate and interpret qualitative and quantitative data and convert into infographics, reports, tables, dashboards and graphs
  • select and apply the most appropriate data tools to achieve the optimum outcome
  • Use data systems securely to meet requirements and in line with organisational procedures and legislation including principles of Privacy by Design
  • implement the stages of the data analysis lifecycle
  • apply principles of data classification within data analysis activity
  • analyse data sets taking account of different data structures and database designs
  • assess the impact on user experience and domain context on data analysis activity
  • identify and escalate quality risks in data analysis with suggested mitigation or resolutions as appropriate
  • undertake customer requirements analysis and implement findings in data analytics planning and outputs
  • identify data sources and the risks and challenges to combination within data analysis activity
  • apply organizational architecture requirements to data analysis activities
  • apply statistical methodologies to data analysis tasks
  • apply predictive analytics in the collation and use of data
  • collaborate and communicate with a range of internal and external stakeholders using appropriate styles and behaviours to suit the audience
  • use a range of analytical techniques such as data mining, time series forecasting and modelling techniques to identify and predict trends and patterns in data
  • collate and interpret qualitative and quantitative data and convert into infographics, reports, tables, dashboards and graphs
  • select and apply the most appropriate data tools to achieve the optimum outcome

Training schedule

Off-the-job training will follow the time allocations outlined in the Occupational Standard within the workplace.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4-9)
  • Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience
  • Interest in data & quality
  • Confidence with numbers
  • Willingness to learn
  • Experience in spreadsheets
  • Understanding of charts/graphs
  • Quality & regulatory knowledge

Other requirements

Essential:

  • Confident with numbers and basic data handling
  • Good IT skills, particularly Microsoft Excel
  • Strong attention to detail and accuracy
  • Ability to organise workload and meet deadlines
  • Willingness to learn and develop data analysis skills
  • Professional, confidential and trustworthy approach

Desirable:

  • An interest in data, quality, performance or health and social care
  • Experience using spreadsheets, databases or reporting tools
  • Basic understanding of charts, graphs or data visualisation
  • Awareness of quality standards or regulatory requirements in care services

What We Offer:

  • A fully funded Data Analyst apprenticeship qualification
  • Structured support and mentoring within the Quality Department
  • Practical, hands-on experience within a large care and support organisation
  • Opportunity to build a career in data, quality or performance within health and social care

About this employer

Sunderland Care and Support are a local authority trading company established by Sunderland City Council. We are responsible for delivering a range of social care, health and support services to residents across the city of Sunderland and in the region.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Possibly of full time position upon completion.

Ask a question

The contact for this apprenticeship is:

CITY OF SUNDERLAND COLLEGE

Derrin Atkins

derrin.atkins@educationpartnershipne.ac.uk

01915116141

The reference code for this apprenticeship is VAC2000041718.

Apply now

Closes in 19 days (Monday 31 August 2026 at 11:59pm)