Office Administrator Apprentice
CORVEE PROPERTY SERVICES LTD
50 Crown Street (NN15 6BN)
Closes in 14 days (Sunday 26 July 2026)
Posted on 8 July 2026
Contents
Summary
Are you looking for a career in business? Corvee Property Services in Kettering are looking for a business apprentice who will play a key role in the day-to-day running of the office, acting as a central point of contact between customers, engineers and management team. You will also achieve a business qualification.
- Wage
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£12,480 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
9.00am to 3.00pm
30 hours a week
- Start date
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Monday 3 August 2026
- Duration
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1 year 9 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Corvee Property Services in Kettering help to keep Northamptonshire homes safe, warm, and running- and do it in a way that homeowners can trust completely. That means Gas Safe engineers on every gas job, free no-obligation quotes before they start.
They are now looking for an apprentice to join their friendly team.
This is an excellent opportunity for a motivated individual to gain hands-on experience across all areas of business administration while working towards a nationally recognised Level 3 Business Administrator qualification. The successful candidate will play a key role in the day-to-day running of the office, acting as a central point of contact between customers, engineers and the management team.
Full training and support will be provided throughout the apprenticeship, with dedicated time allocated each week for off-the-job training and coursework in line with the apprenticeship standard.
Key Duties and Responsibilities:
Customer Service & Communications:
- Answering incoming calls and making outbound calls to customers in a professional and friendly manner
- Booking appointments, confirming job details and providing updates to customers
- Handling customer enquiries and complaints, escalating to management where appropriate
- Following up with customers after completed works to gather feedback and ensure satisfaction
Sales & Business Development:
- Contacting new and existing customers to promote the company's services
- Following up on quotations and converting enquiries into confirmed bookings
- Supporting the preparation of quotations, estimates and sales correspondence
- Assisting with marketing activities, including social media and email campaigns
- Helping to build and maintain relationships with key clients such as estate agents and landlords
Administration:
- Producing, formatting and maintaining accurate records, letters, emails and reports
- Data entry and maintaining customer and job records on company systems
- Raising invoices, processing purchase orders and assisting with basic financial administration
- Filing, scanning and general office duties to keep the office running smoothly
- Managing diaries and scheduling jobs for engineers
- Ordering office supplies and materials as required
- Handling incoming and outgoing post and email correspondence
Liaising with Engineers & Management:
- Acting as the first point of contact between the office, engineers on site and management
- Communicating job details, changes and updates to engineers throughout the day
- Assisting management with reports, meeting preparation, minute taking and ad hoc projects
- Supporting the planning and coordination of workloads and schedules
Where you'll work
50 Crown Street
NN15 6BN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BEDFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administration
- Level 2 Functional Skills English and maths
Requirements
Desirable qualifications
GCSE in:
- English (grade 9 - 3)
- Maths (grade 9 - 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- communication skills
- IT skills
- Organisation skills
- Professional
Other requirements
Candidates must carry out an initial interview with a member of the Bedford College Apprenticeship Recruitment Team.
Please be aware that the closing date is subject to change without prior notice.
About this employer
Corvee Property Services in Kettering help to keep Northamptonshire homes safe, warm, and running — and do it in a way that homeowners can trust completely. That means Gas Safe engineers on every gas job, free no-obligation quotes before they start.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- The opportunity of a permanent, full-time Business Administrator position on successful completion of the apprenticeship
- Progression routes towards Senior Administrator or Office Manager as the business continues to grow
- The opportunity to specialise in areas such as accounts and invoicing, sales and client relationships, or job scheduling and operations coordination
- Support for further qualifications for the right candidate, such as a Level 4 apprenticeship, AAT accounting or team leading qualifications
Ask a question
The contact for this apprenticeship is:
BEDFORD COLLEGE
Julie Carter
jcarter@bedford.ac.uk
(01536) 413508
The reference code for this apprenticeship is VAC2000041507.
Apply now
Closes in 14 days (Sunday 26 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.