Traffic Operator Apprenticeship

FACTOR 60 TRANSPORT LTD

HAYES (UB3 3NW)

Closes in 25 days (Saturday 8 August 2026 at 11:59pm)

Posted on 14 July 2026

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Summary

We are a transport company based in Hayes who are a member of the Palletline network and is offering an opportunity to the right candidate to join our traffic/transport team in Hayes. You’ll gain hands-on experience in warehouse operations, distribution, fleet and transport compliance.

Wage

£16,640 to £26,436.80, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
Traffic operator (level 2)
Hours
This is a fulltime position working a 40 hour week.

40 hours a week

Start date

Monday 7 September 2026

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Daily tasks involve data entry, phone calls  with customers and drivers, monitoring vehicle maintenance records, booking  vehicle inspections and  recording driver hours and defects.  As training  progresses further  involvement  in  transport compliance, with a future opportunity to obtain Transport Manager CPC.

Where you'll work

UNIT 1
CHESTERFIELD WAY
HAYES
UB3 3NW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRS TRAINING LIMITED

Training course

Traffic operator (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.

Training schedule

The apprenticeship includes regular training with an award winning apprenticeship provider, TRS Training. At least 20% of your working hours will be spent training or studying.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Mathematics (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative

About this employer

Our Mission & Commitment
WE AIM TO UNDER PROMISE AND OVER DELIVER SERVICE MINDED WITH AN ATTENTION TO DETAIL
98 depots nationwide
Same-day dedicated haulage
Palletised freight solutions

https://factor60.co.uk/ (opens in new tab)

Company benefits

Our company pension pays 3%.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The right candidate could progress with further training to obtain Transport Manager CPC.

Ask a question

The contact for this apprenticeship is:

TRS TRAINING LIMITED

The reference code for this apprenticeship is VAC2000041274.

Apply now

Closes in 25 days (Saturday 8 August 2026 at 11:59pm)