Human Resources HR Apprentice

EXCALON LIMITED

Manchester (M5 3SQ)

Closes in 22 days (Thursday 30 July 2026 at 11:59pm)

Posted on 7 July 2026


Summary

You will provide HR administrative support, maintain accurate employee records and ensuring systems are updated with starters, leavers, contractual changes, and absence information. You will prepare reports, support managers with people data, and handle employee queries in a professional and confidential manner.

Training course
HR support (level 3)
Hours
Monday - Friday Between 8.30am and 5.00pm

35 hours a week

Start date

Friday 7 August 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Responsibilities:

To act as the primary contact for all HR administration matters including but not limited to:

  • Provide administrative support across the employee lifecycle, escalating queries requiring advice or interpretation to the Trainee Business Partner
  • Ensure that HR records, both physical and electronic, are kept up-to-date, accurate, and securely stored at all times
  • Ensuring all employee information is updated on systems and databases
  • Produce accurate monthly sickness and retention reports for review.
  • Handling HR-related paperwork and documentation
  • Assist with payroll administration by inputting authorised documentation onto the HR portal, ensuring accuracy and completeness
  • Respond to employee queries relating to HR administration and processes, escalating queries requiring advice, interpretation or judgement to the Trainee Business Partner
  • Assist the Trainee Business Partner with preparations for internal meetings and take notes where necessary
  • Managing the online Medicash portal
  • Monitor DBS checks and escalate any delays, concerns, or non‑compliance in line with safeguarding and organisational policy
  • Maintain the online training portal, coordinating enrolment of new starters and ensuring training records are accurate and up to date

Recruitment:

  • Provide administrative coordination across the recruitment lifecycle, including advert posting, application tracking, interview scheduling, and pre-employment checks, under the guidance of the HR Advisor
  • Keep an accurate record of all applications
  • Coordinate interview arrangements in liaison with managers and confirm details with applicants
  • Ensure all candidates are informed of their application status post-shortlisting
  • Ensure all necessary information is completed and stored securely on file

On-Boarding:

  • Process of all pre-employment checks
  • Conducting Right-to-work checks
  • Conducting DBS checks

Where you'll work

Duncan Street
Salford
Manchester
M5 3SQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SALFORD CITY COLLEGE

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

HR Support Level 3 Apprenticeship Standard 

 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Administrative skills
  • Team working
  • Non judgemental
  • Patience

About this employer

Excalon is a leading infrastructure contractor specialising in the provision of services to the utilities industry.

https://excalon.com/about/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Full time employment and further training 

Ask a question

The contact for this apprenticeship is:

SALFORD CITY COLLEGE

Apprenticeships

apprenticeships@salfordcc.ac.uk

The reference code for this apprenticeship is VAC2000041138.

Apply now

Closes in 22 days (Thursday 30 July 2026 at 11:59pm)