Level 2 Pharmacy Services Assistant Apprentice
WEST WAY HEALTH LIMITED
STAFFORD (ST17 9YF)
Closes in 14 days (Friday 17 July 2026 at 11:59pm)
Posted on 3 July 2026
Contents
Summary
The Pharmacy Services Assistant Apprenticeship equips learners with the knowledge and practical skills to support pharmacy teams in delivering safe, effective patient care. Apprentices gain hands-on experience in dispensing, stock management, customer service, and medicines handling while working towards a nationally recognised qualification.
- Wage
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£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Pharmacy services assistant (level 2)
- Hours
-
Working hours: Monday - Friday: 9.00am - 5.30pm and Saturday: 9.00am - 1.00pm. You will be contracted to work a minimum of 30 hours per week.
You will be required to work every Saturday, with one day off during the week.
30 hours a week
- Start date
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Monday 27 July 2026
- Duration
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1 year
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Typical Duties:
- Assist with the dispensing and preparation of prescriptions under supervision
- Provide excellent customer service and respond to patient enquiries
- Receive, check, and store medicines and pharmaceutical stock
- Maintain accurate records and update pharmacy systems
- Support stock control, ordering, and rotation of medicines
- Assemble prescribed items for pharmacist accuracy checks
- Promote health and wellbeing by providing information on pharmacy services
- Follow pharmacy procedures, legislation, and health and safety requirements
- Maintain confidentiality and comply with data protection policies
- Work effectively as part of the pharmacy team while completing apprenticeship training
Where you'll work
128 WEST WAY
STAFFORD
ST17 9YF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HALESOWEN COLLEGE
Training course
Pharmacy services assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- receive and log prescriptions
- assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- work according to legislative requirements, and organisational policies
- order, receive, maintain and issue pharmaceutical stock
- provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- act in accordance with systems and organisational governance
- recognise and act within the pharmacy regulatory, legal and ethical standards
- support the team in the development of others
- maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- demonstrate person centred care and support within a pharmacy setting
- make pharmacy patients and patient safety your first concern
- use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- maintain the interests of patients and the health of the public
- promote and advocate equality, diversity and inclusion
- promote healthy lifestyles to customers
- work safely within the parameters of your role using Standard Operating Procedures
- apply policies which relate to health and safety at work
- act appropriately in situations to prevent harm to yourself and others
Training schedule
Receive on-the-job training alongside one virtual session each month with your dedicated assessor. The programme is delivered 100% remotely, so there is no need for day release.
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
West Way Pharmacy is a friendly, independent community pharmacy based in Stafford, committed to delivering high-quality NHS and private pharmacy services. We provide a wide range of services, including prescription dispensing, repeat prescription management, the Pharmacy First service, contraception services, health advice, and other essential NHS pharmacy services. We offer a supportive environment where you can develop your skills and gain valuable experience in community pharmacy.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the Level 2 Pharmacy Services Assistant Apprenticeship, apprentices can progress into a Pharmacy Services Assistant role or undertake a Level 3 Pharmacy Technician Apprenticeship. With further training and experience, they can progress into senior pharmacy support or supervisory roles.
Ask a question
The contact for this apprenticeship is:
HALESOWEN COLLEGE
Tess Harris
tessharris@halesowen.ac.uk
The reference code for this apprenticeship is VAC2000040603.
Apply now
Closes in 14 days (Friday 17 July 2026 at 11:59pm)