Maritime Administrator - Offshore Operations Apprenticeship
SERCO LIMITED
Portsmouth (PO1 3LT)
Closes in 25 days (Friday 31 July 2026)
Posted on 3 July 2026
Contents
Summary
This is an excellent opportunity for individuals who are organised, detail-oriented, and enjoy problem-solving, and who want to be part of a professional and disciplined operational environment. As an apprentice, you will earn from day one while working towards a Level 3 Business Administrator qualification, gaining hands-on
- Wage
-
£15,600 to £24,784.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, Shifts to be confirmed.
37 hours 30 minutes a week
- Start date
-
Monday 7 September 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support the planning and coordination of vessel operations, ensuring schedules align with operational and training requirements
- Assist in the preparation and maintenance of vessel programmes, tasking plans, and operational schedules
- Liaise with vessel crews, engineers, and internal stakeholders to ensure accurate and up-to-date operational information
- Help coordinate crew movements, travel, and logistics, ensuring vessels are fully resourced for tasking
- Maintain and update operational systems, records, and documentation, ensuring accuracy and compliance
- Support the monitoring of vessel availability, maintenance periods, and operational readiness
- Assist in responding to short-notice changes and reprioritisation of tasks, developing problem-solving skills in a dynamic environment
- Prepare reports, briefings, and administrative documentation to support planning and operational oversight
- Ensure all activities are carried out in line with company procedures, safety standards, and defence requirements
- Build effective working relationships with internal teams and external partners involved in maritime operations
- Contribute to continuous improvement by identifying opportunities to enhance planning processes and efficiency
- Complete all elements of the Level 3 Business Administrator apprenticeship, including coursework, assessments, and on-the-job learning
- Demonstrate professionalism, attention to detail, and a proactive approach within a disciplined operational environment
Where you'll work
Semaphore Tower
H M Naval Base
Portsmouth
PO1 3LT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SERCO LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
To be provided by Serco - Schedule to be confirmed
Requirements
Essential qualifications
GCSE in:
- English (grade Level 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
About this employer
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- To be confirmed by employer
Ask a question
The contact for this apprenticeship is:
SERCO LIMITED
The reference code for this apprenticeship is VAC2000040560.
Apply now
Closes in 25 days (Friday 31 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.