Apprentice Business Administrator
FOUNDATIONS SUPPORTING FAMILIES
Kent (ME4 6BA)
Closes in 29 days (Friday 31 July 2026 at 11:59pm)
Posted on 2 July 2026
Contents
Summary
Responsible for providing administrative support to the team. Roles will include making and receiving telephone calls, data input, document production, and handling correspondence.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 37.5 hours per week. Occasional weekends.
Shifts to be confirmed.
37 hours 30 minutes a week
- Start date
-
Monday 3 August 2026
- Duration
-
1 year 1 month
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Responsible for providing administrative support to the team. The role offers a diverse range of tasks that will provide a breadth of experience, assist the team and carry out the following tasks:
- Answering phones and communicating with clients
- Making telephone calls
- Working as part of the support team
- Filing/file management
- General miscellaneous admin tasks around the office and within a team
- Handling correspondence
- General office duties including opening and delivering post
- Copying, scanning, faxing
- Opening office files - hard copy and electronic files
- General errands
- Data input
- Preparing routine documentation
- Writing letters
Where you'll work
18 New Road Avenue
Chatham
Kent
ME4 6BA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAVIDSON TRAINING UK LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 Qualification
- Full on-the-job training will be delivered
- Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd
- You will also complete the Functional Skills in maths and English up to and including Level 2 (if you do not already hold the equivalent)
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Patience
Other requirements
Applicants with an interest in the Health and Social Care sector are desirable but not essential, as a full-time role will be available following the completion of the apprenticeship.
About this employer
Foundations: Supporting Families is based in Chatham, in the heart of Medway and offers an excellent service to its clients in a safe, welcoming and encouraging environment. It is housed in a large three-storey building, very close to transport links of trains and buses and with several car parks nearby. The centre offers supervised, supported and handover contact, in a well-resourced, comfortable and safe environment.
https://naccc.org.uk/centres/foundations-supporting-families/ (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- A full-time role will be available following the completion of apprenticeship
Ask a question
The contact for this apprenticeship is:
DAVIDSON TRAINING UK LIMITED
Gemma Barr
gemmabarr@davidsontraining.com
07399586723
The reference code for this apprenticeship is VAC2000040505.
Apply now
Closes in 29 days (Friday 31 July 2026 at 11:59pm)