Business Administration Apprentice

C S S ENVIRONMENTAL LTD

Maidstone (ME15 6JD)

Closes on Friday 28 August 2026

Posted on 2 July 2026

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Summary

We are looking for a motivated, organised, and enthusiastic individual to join our team as a Business Administration Apprentice. This is an excellent opportunity to gain valuable workplace experience while developing administration, customer service, and business support skills.

• Wage:

  £16,640 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday- Friday 9am to 5pm

  40 hours a week

• Start date:

  Monday 7 September 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Processing supplier and customer invoices
• Supporting accounting and finance administration tasks
• Preparing and issuing quotations for works
• Answering incoming telephone calls and emails
• Providing excellent customer service to clients
• Maintaining accurate records and filing systems
• Supporting engineers and management with administrative tasks
• Scheduling appointments and coordinating diaries
• Assisting with document preparation and reporting
• General office administration duties
• Taking part in an Emergency call out Rota

Where you'll work

Unit 1
West Court, Enterprise Road
Maidstone
ME15 6JD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EKC GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training to take place in the workplace with college workshops devilered online every 6 weeks

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C/Level 2 functional skills)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical

About this employer

C.S.S. Environmental Ltd is a refrigeration and air conditioning specialist operating across London and South East England. The company provides installation, maintenance, servicing, repairs, and health & safety support for commercial clients. They offer a 24/7, 365-day call-out service and work with businesses ranging from small offices to large hotels and multi-site organisations.

https://cssenvironmental.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Qulification in buiness admin and potiental perm job

Ask a question

The contact for this apprenticeship is:

EKC GROUP

Dylan Warshow

dylan.warshow@ekcgroup.ac.uk

01227811315

The reference code for this apprenticeship is VAC2000040387.

Apply now

Closes on Friday 28 August 2026