Technical Services Apprentice
North Star
STOCKTON ON TEES (TS17 6QN)
Closes in 15 days (Friday 17 July 2026 at 11:59pm)
Posted on 1 July 2026
Contents
Summary
Apprenticeship will provide practical experience supporting the management and maintenance of our homes across the North East/North Yorkshire gaining valuable experience supporting property and asset management activities maintaining accurate records, assisting surveyors learning how planned investment and maintenance services are delivered.
- Wage
-
£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Construction support technician (level 3)
- Hours
-
Monday to Friday. 35 hours per week. Working arrangements will normally be during standard office hours, based at Endeavour House, Stockton-on-Tees, with occasional travel to North Star properties and sites with members of the Technical Services Team.
35 hours a week
- Start date
-
Wednesday 16 September 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Typical duties will include:
- Assisting with maintaining accurate property and asset records
- Collecting and checking property information using departmental systems
- Supporting the planning and monitoring of works to homes
- Assisting surveyors during visits to properties when required
- Helping prepare documents, reports and records
- Updating systems and ensuring information is accurate and up to date
- Attending team meetings and training sessions
- Learning about health and safety processes within housing and construction
- Supporting continuous improvement across the service
The apprentice will work closely with colleagues across the Technical Services Department and gain experience in how housing asset management supports customers and communities.
Where you'll work
ENDEAVOUR HOUSE
ST. MARKS COURT
THORNABY
STOCKTON ON TEES
TS17 6QN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HARTLEPOOL COLLEGE OF FURTHER EDUCATION
Training course
Construction support technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply and integrate appropriate mathematical and technical knowledge in the completion of built environment site and/or office processes to contribute to the coordination of construction projects.
- Comply with health and safety regulations and procedures. Identify and document risks and hazards. Apply statutory and company environmental and safe working practices. Produce construction project risk assessment and method statements.
- Communicate verbally to internal and external stakeholders using a range of techniques in line with company policies.
- Interpret and abstract contract documentation to develop site solutions.
- Apply digital construction processes to produce resource lists from tender and contract documentation.
- The use of project tendering, measurement and costing systems to assist with the planning of schedules of work and to provide early warning of problems for all contract phases on site.
- Plan, carry out and manage own work in line with management requirements, assessing tasks, scheduling work, achieving deadlines, reviewing performance and keeping records of work undertaken.
- Apply sustainable principles and low carbon processes in order to implement site environmental solutions.
- Use information technology. For example, for document creation, communication, and information management. Comply with GDPR and cyber security.
- Plan and undertake continued professional development (CPD) to maintain and enhance competence in their own area of practice.
- Communicate in written form to internal and external stakeholders using a range of techniques and reporting mechanisms in line with company policies, using construction and built environment terminology.
- Apply and integrate appropriate mathematical and technical knowledge in the completion of built environment site and/or office processes to contribute to the coordination of construction projects.
- Comply with health and safety regulations and procedures. Identify and document risks and hazards. Apply statutory and company environmental and safe working practices. Produce construction project risk assessment and method statements.
- Communicate verbally to internal and external stakeholders using a range of techniques in line with company policies.
- Interpret and abstract contract documentation to develop site solutions.
- Apply digital construction processes to produce resource lists from tender and contract documentation.
- The use of project tendering, measurement and costing systems to assist with the planning of schedules of work and to provide early warning of problems for all contract phases on site.
- Plan, carry out and manage own work in line with management requirements, assessing tasks, scheduling work, achieving deadlines, reviewing performance and keeping records of work undertaken.
- Apply sustainable principles and low carbon processes in order to implement site environmental solutions.
- Use information technology. For example, for document creation, communication, and information management. Comply with GDPR and cyber security.
- Plan and undertake continued professional development (CPD) to maintain and enhance competence in their own area of practice.
- Communicate in written form to internal and external stakeholders using a range of techniques and reporting mechanisms in line with company policies, using construction and built environment terminology.
Training schedule
The successful candidate will complete the Level 3 Construction Support Technician Apprenticeship Standard. Training will be delivered alongside practical workplace experience and will include:
- Day release or structured training sessions with the training provider/college
- Workplace mentoring and support
- Development of technical, administrative and professional skills relevant to construction and asset management
Upon successful completion, the apprentice will achieve:
- Level 3 Construction Support Technician Apprenticeship
- Functional Skills qualifications in English and Maths if required
Training arrangements and attendance patterns will be confirmed with the successful candidate and training provider.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Number skills
- Team working
- Initiative
- Patience
Other requirements
The role will involve occasional visits to occupied properties and construction-related environments. Applicants should be comfortable working both independently and as part of a team and be willing to learn new systems and processes.
About this employer
North Star operates across the North East and North Yorkshire, owning and managing around 4,000 affordable homes, including specialist supported housing. We are committed to building homes and futures and investing in people at every level of the organisation. North Star is an award-winning organisation and was the first Housing Association in England to achieve Investors in People Platinum status. We are proud to create a positive working cultureNorth Star operates across the North East and North Yorkshire, owning and managing around 4,000 affordable homes, including specialist supported housing. We are committed to building homes and futures and investing in people at every level of the organisation. North Star is an award-winning organisation and was the first Housing Association in England to achieve Investors in People Platinum status. We are proud to create a positive working culturewhere people are supported to learn, grow and make a difference. We are committed to Equality, Diversity and Inclusion and welcome applications from people from all backgrounds and experiences.
https://www.northstarhg.co.uk/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
This apprenticeship will provide a strong foundation for a career within housing, construction and asset management. Successful completion may lead to further development opportunities within North Star and progression into technical, surveying or asset management related roles.
Ask a question
The contact for this apprenticeship is:
HARTLEPOOL COLLEGE OF FURTHER EDUCATION
Darren Thomas
darren.thomas@hartlepoolfe.ac.uk
The reference code for this apprenticeship is VAC2000040324.
Apply now
Closes in 15 days (Friday 17 July 2026 at 11:59pm)