Business Administrator apprentice
Fellside Community Primary School
Newcastle Upon Tyne (NE16 5AY)
Closes in 13 days (Tuesday 14 July 2026)
Posted on 1 July 2026
Contents
Summary
Kick-start your career as a Business Administration Apprentice at Fellside Primary. Gain hands-on experience in school operations, from front-office tasks to supporting staff and pupils. A great opportunity to build skills, grow confidence, and make a real difference
- Wage
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£13,312 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
Apprentices work term-time only (39 weeks) on an annualised hours contract, with pay spread across 52 weeks. You’ll average 32 hours/year, working 37.08 hours per week during term time to meet your total contracted hours.
- Training course
- Business administrator (level 3)
- Hours
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Monday- Friday
Shifts to be confirmed
32 hours a week
- Start date
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Tuesday 1 September 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- General admin duties including answering phone calls, e-mail enquiries, dealing with queries, photocopying and post
- Act as front of house, communicating with pupils, staff, parents and visitors in a friendly and welcoming manner, addressing all queries and concerns appropriately
- Understand the Visitor Policy and ensure that its protocols are met
- Completing Registers/First Day Call procedures in line with the Attendance Policy
- Use Word and Excel to create documents and spreadsheets for daily use in administration tasks
- Use school based electronic systems, including SIMS and ParentPay
- Co-ordinate Nursery Admissions
- Process purchase orders, obtain quotes, place orders with suppliers and accept deliveries, ensuring that accurate records are kept and purchasing procedures are followed
- Keep up to date with electronic School Diary to ensure enquiries are answered quickly and accurately
- Read and understand relevant school policies e.g., Child Protection and Safeguarding, Health & Safety etc.
- Maintain confidentiality and data protection when handling potentially sensitive tasks
- Assist with the organisation of school trips, e.g., arranging transport, venues etc.
- Assist with pupil events to ensure smooth progress e.g., school photographs, pupil immunisations etc.
- Learn additional admin roles within school to provide cover when needed
- Maintain an up-to-date and accurate inventory of stock
- Provide admin support for teaching staff in school as required e.g., after-school clubs
- Promote and engage in a positive team environment and adhere to the school’s Vision and Values
Where you'll work
Fellside Road
Whickham
Newcastle Upon Tyne
NE16 5AY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GATESHEAD COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Team working
About this employer
At Fellside, we nurture curiosity, creativity and the love of learning through an inspiring, broad and engaging curriculum, where learning is at the heart of all that we do. We are all challenged and encouraged to thrive and achieve as individuals and from collaboration through partnerships. Through personal development, our pupils develop commitment, confidence and aspiration to achieve and maximise their potential. They can respond positively to change and become fully prepared for both the next stage in their future and to become tolerant, responsible, caring citizens of 21st century Britain.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Progression for the right candidate
Ask a question
The contact for this apprenticeship is:
GATESHEAD COUNCIL
Oliver Leach
oliverleach@gateshead.gov.uk
0191 433 5613
The reference code for this apprenticeship is VAC2000040261.
Apply now
Closes in 13 days (Tuesday 14 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.