Receptionist & HR administrator Apprenticeship

NATILIK LIMITED

London (EC2M 4YN)

Closes in 14 days (Wednesday 15 July 2026)

Posted on 1 July 2026

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Summary

Organised, people-focused, and ready to get started? Join Natilik as our Receptionist & HR Admin Apprentice in London. A dual role at the heart of our business- front of house and People team support. Great Place to Work. B Corp. Real responsibility from day one.

Wage

£16,640 to £26,436.80, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday to Friday 8:30am- 5:00pm

40 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

What you'll be doing

On the reception side:

  • Being the warm, professional first point of contact for visitors, clients, and partners
  • Managing the front desk, answering calls, and handling post and deliveries
  • Keeping the office running smoothly — meeting room bookings, visitor management, and general office coordination

On the People team side:

  • Supporting HR administration across the employee lifecycle — from onboarding to offboarding
  • Maintaining accurate employee records and supporting our HR systems
  • Helping coordinate recruitment, interviews, and new starter processes
  • Assisting with People team projects, communications, and events

Where you'll work

9a Devonshire Square
London
EC2M 4YN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP UNIVERSITY LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

1 day a week but may be spread across the week

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Patience

About this employer

Natilik is a technology services company with offices in London, New York, and Sydney. We're proud to be a Great Place to Work, a B Corp, and a business that genuinely cares about its people. We're big enough to give you real opportunities, and small enough that you'll actually be known by name.

http://www.natilik.com (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • HR PSM, Officer Co-ordinator

Ask a question

The contact for this apprenticeship is:

NATILIK LIMITED

Freya Knight

fknight@natilik.com

The reference code for this apprenticeship is VAC2000040162.

Apply now

Closes in 14 days (Wednesday 15 July 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.