Apprentice Business Administration
BRANDON MEDICAL CO LTD
LEEDS (LS27 0EL)
Closes in 20 days (Monday 20 July 2026 at 11:59pm)
Posted on 30 June 2026
Contents
Summary
Learn &develop the skills, knowledge, and behaviours required to support the Sales Department while completing an apprenticeship programme. The role assists with quotations, customer enquiries, CRM administration, and sales processes under supervision, gaining experience in customer service, sales admin, and technical product knowledge.
- Wage
-
£17,035 a year
Minimum wage rates (opens in new tab)
Starting rate £8.40 per hour =£17035 pa. 3 Month Review £8.75 per hour = £17745 pa. After 6 Month Review £9.10 per hour = £18454 pa.
After 12 Months £11.40 per hour = £23120 pa
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday, 8.30am to 5.00pm. Friday, 8.30am to 4.00pm. Half hour lunch.
39 hours a week
- Start date
-
Monday 10 August 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
ROLE ACCOUNTABILITY/AUTHORITY:
- Follow company policies, procedures, and Standard Operating Procedures (SOPs)
- Learn and apply quality, health & safety, and customer service standards
- Support the Sales Support team with day-to-day administrative tasks
- Assist in managing and maintaining the enquiries inbox
- Support the preparation of quotations and customer documentation under supervision
- Learn how to interpret customer documents and specifications
- Assist with product configuration and technical information gathering
- Update and maintain accurate records within the CRM system
- Help follow up quotations and update quote status records
- Assist with investigating customer queries and directing them to the appropriate team member
- Learn how to prioritise work in line with agreed service levels and customer requirements
- Support colleagues across Sales, Service, and Order Processing when required
- Participate in training, coaching, and apprenticeship learning activities
- Contribute to a positive ‘One Team, One Goal’ culture
You will rotate around different departments to understand the business as a whole, from quality, health & safety, estimating, stock management etc.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the business manager which is relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.
You will be supported by a line manager, your colleagues who you'll work with during your on-the-job training and also by the support you will receive from your apprenticeship tutors.
Where you'll work
ELMFIELD ROAD
MORLEY
LEEDS
LS27 0EL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
C.M.S. VOCATIONAL TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
- Level 3 Business Administrator Standard Apprenticeship
- Level 2 Functional Skills in maths and English, if not already achieved
- You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Math (grade 4)
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Good attendance record
- Flexible
- Willing to learn
Other requirements
This vacancy could close sooner if we find the right applicant, so please apply early to avoid disappointment.
About this employer
SMART Solutions for Healthcare Spaces
World-leading designer and manufacturer of capital medical equipment: operating theatres, critical care areas & primary care.
From standalone products to integrated solutions, our connected equipment portfolio empowers construction, specifier, architect and estates and facilities Management teams.
Brandon Medical is a UK company that delivers SMART turnkey equipment for acute and primary healthcare worldwide. For 75 years, British engineering skills and a strong work ethic have fuelled continuous product innovation and development to provide healthcare professionals with reliable, high-quality, and affordable medical equipment packages for operating theatres and critical care in over 70 countries around the globe.
We are acknowledged experts in manufacturing medical lighting and control systems and designing medical supply pendants, medical power, and medical audio-video systems according to customers’ actual needs.
We specialise in enhancing healthcare environments by combining knowledge-driven intuition, decades of expertise, and practical innovation supported by continuous research and development.
Our 360-degree portfolio supports clinical teams and informs future intelligence, enabling the implementation of advanced best practices for better patient outcomes.
Constantly evolving, we help design the hospitals of tomorrow and drive healthcare excellence.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There is a possibility of securing a full-time position at the end of your apprenticeship dependent on your progression. Wage increases will be dependnet on progression internally and on programme.
Ask a question
The contact for this apprenticeship is:
C.M.S. VOCATIONAL TRAINING LIMITED
Mandy Hodson
Mandy.Hodson@cmsvoc.co.uk
01924614523
The reference code for this apprenticeship is VAC2000040057.
Apply now
Closes in 20 days (Monday 20 July 2026 at 11:59pm)