Level 3 Business Administration Apprentice
GIZZI ELECTRICAL & ENGINEERING LTD
Clitheroe (BB7 9YE)
Closes in 31 days (Friday 31 July 2026 at 11:59pm)
Posted on 30 June 2026
Contents
Summary
We are looking for an enthusiastic & organised individual to join our team. Working towards the Level 3 Business Administrator apprenticeship, you will play a key role in supporting the day-to-day running of the business, from office administration and customer liaison through to health & safety documentation and financial processes.
- Wage
-
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday 9am-5pm.
30 hours a week
- Start date
-
Monday 3 August 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is a fantastic opportunity for someone looking to build a genuine career in business administration within a trade and engineering environment.
General Administration & Office Support
- Manage incoming calls, emails, and post, ensuring prompt and professional responses
- Maintain accurate filing systems (both digital and physical) including job records, certificates, and compliance documents
- Support scheduling and diary management for engineers and site visits
- Order and manage office and site supplies as required
Health, Safety & Compliance Documentation
- Assist in the preparation and maintenance of risk assessments, method statements, and site-specific documentation
- Help maintain records in line with relevant legislation including the Electricity at Work Regulations 1989 and CDM 2015
- Support the management of training records, certifications, and RAMS filing
- Assist with H&S inductions and safe systems of work documentation
Finance & Invoicing
- Raise and process sales invoices and purchase orders
- Assist with chasing outstanding payments and maintaining accurate financial records
- Support the preparation of quotes and job costings under supervision
- Liaise with the company accountant as required
Customer & Client Liaison
- Act as a first point of contact for clients, maintaining a professional and helpful manner at all times
- Coordinate job bookings and update clients on scheduling and progress
- Handle client queries and escalate where necessary
- Help maintain and develop positive relationships with existing customers and new enquiries
What We're Looking For
Essential
- Good standard of English and maths (GCSE Grade 4/C or above, or equivalent)
- Strong communication skills, both written and verbal
- Organised, with good attention to detail
- Confident using Microsoft Office (Word, Excel, Outlook)
- Reliable, punctual, and professional in approach
- Willingness to learn and take on responsibility
Desirable
- Previous experience in an office or customer-facing environment
- Interest in the construction, electrical, or engineering sector
- Familiarity with basic bookkeeping or invoicing
- Full UK driving licence / working towards this
Where you'll work
Unit 6, Mitton Road Business Park
Mitton Road, Whalley
Clitheroe
BB7 9YE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BURNLEY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Day-release training will take place at Burnley College.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Microsoft Office packages
- Reliable
- Punctual
- Professional in approach
- Willingness to learn
- Interest in sector
- Familiarity with bookkeeping
Other requirements
Full UK Driving license preferred, or working towards this.
Please note: Applications with AI-generated answers will not be considered for shortlisting.
About this employer
Gizzi Electrical & Engineering Ltd is an established electrical contracting company based in Whalley, Lancashire, delivering high-quality electrical installation and engineering services across domestic, commercial, and industrial sectors. We pride ourselves on professionalism, safety, and doing the job right first time.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential progression into full-time employment on successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
BURNLEY COLLEGE
Themis Team
themis@burnley.ac.uk
01282 733005
The reference code for this apprenticeship is VAC2000039989.
Apply now
Closes in 31 days (Friday 31 July 2026 at 11:59pm)